Current jobs related to Reception and Guest Relations Director - London, Greater London - Clermont Hotel Group

  • Director of Guest Experience

    2 weeks ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job Description:We are seeking a highly skilled Director of Guest Experience to join our team at The Carlton Tower - Reception.About the Role:The successful candidate will be responsible for crafting distinctive guest experiences, managing hotel operations, and leading the Guest Services Team. This is an excellent opportunity to leverage your expertise in...

  • Senior Guest Services Director

    2 weeks ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job Overview:We are seeking a highly skilled Senior Guest Services Director to join our team at The Carlton Tower - Reception.About the Role:The successful candidate will be responsible for delivering exceptional guest experiences, managing guest relations, and leading the Front Desk Team. This is an exciting opportunity to leverage your expertise in luxury...

  • Guest Experience Leader

    3 weeks ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job SummaryThe Guest Relations Team Leader plays a critical role in ensuring that our guests receive exceptional service throughout their stay. As a key member of the reception team, you will be responsible for coordinating and escorting VIP guests, ensuring a seamless experience from arrival to departure. Your attention to detail and excellent...

  • Luxury Guest Service Leader

    5 days ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job Summary:The Luxury Guest Service Leader role at The Carlton Tower - Reception requires a highly skilled and experienced professional to lead our guest relations team. This is an exciting opportunity to work in a luxury hospitality environment and contribute to delivering exceptional guest experiences.About The Role:In this role, you will be responsible...

  • Guest Experience Specialist

    3 weeks ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    **Job Summary:** Guest Experience Specialist We are seeking a highly skilled and experienced Guest Experience Specialist to join our team at The Carlton Tower - Reception. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, handling inquiries, and ensuring the smooth operation of our reception...

  • Hotel Relations Team Manager

    5 days ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job Title: Hotel Relations Team ManagerAbout The Role:The Carlton Tower - Reception is seeking an experienced Hotel Relations Team Manager to join their team. In this role, you will be responsible for leading the guest relations team and ensuring exceptional customer service is provided to all guests.About You:We are looking for a highly motivated and...

  • Guest Services Team Leader

    7 days ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    About the RoleWe are looking for a talented and experienced Guest Relations Team Leader to join our team at The Carlton Tower - Reception. As a key member of the front desk, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.With a strong focus on customer service and attention to...

  • Reception Team Manager

    3 weeks ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    About The JobThis is an exciting opportunity for a highly motivated and experienced Guest Relations Team Leader to join our dynamic team at The Carlton Tower. As a key member of the reception team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your leadership skills and attention to...

  • Reception and Guest Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Royal Lancaster London Hotel Full time

    Guest Services and Reception CoordinatorThe Royal Lancaster London Hotel is seeking a skilled and experienced Guest Services and Reception Coordinator to join our Front Office team on a permanent basis. As a Guest Services and Reception Coordinator, your main duties and expectations for the role will include:Providing exceptional service to guests, including...

  • Guest Relation Manager

    3 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Main ResponsibilitiesThis role is the core of the hotel service as it is all about guest satisfaction and customer services where all departments converge.Key Tasks:Ensures the high standard of services provided for guests and the attainment in all areas of the hotel for both qualitative and quantitative targets.Conveys the hotel's image and atmosphere...

  • Guest Relations Executive

    1 month ago

    South West London, London, United Kingdom 11 Cadogan Gardens Full time

    About the role: As a Guest Relations Executive in the team at 11 Cadogan Gardens & The Chelsea Townhouse - the only Relais and Chateaux property in London -, you are the reason our Guests keep coming back for more. Our Guest Relations Executive work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations...

  • Front Desk Manager

    5 days ago

    London, Greater London, United Kingdom Reception Full time

    At Meliá White House Hotel, we're seeking an experienced Front Desk Manager to join our Reception team. This is a fantastic opportunity for a skilled professional to lead the daily management of our front-of-house operations, ensuring exceptional guest service and seamless communication with various departments.The successful candidate will have prior...

  • Guest Relations Team Leader

    6 days ago

    South West London, London, London, United Kingdom The Carlton Tower - Reception Full time

    Guest Relations Team Leader - Jumeirah Carlton TowerJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now...

  • Evening Reception and Guest Services Professional

    5 days ago

    London, Greater London, United Kingdom Accor Hotels Full time

    Job OverviewWe are seeking a highly motivated Evening Reception and Guest Services Professional to join our team at Accor Hotels. As a key member of our reception team, you will be responsible for providing exceptional service to our guests during evening shifts.About the RoleThe successful candidate will have excellent communication skills, be able to work...

  • Guest Relations Team Leader

    1 month ago

    South West London, London, United Kingdom The Carlton Tower - Reception Full time

    Guest Relations Team Leader - Jumeirah Carlton Tower Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now...

  • Guest Relations Executive

    1 month ago

    South West London, London, United Kingdom The Carlton Tower - Reception Full time

    Guest Relations Executive - Jumeirah Carlton Tower Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now...

  • Guest Services Director

    3 weeks ago

    London, Greater London, United Kingdom Crowne Plaza Kings Cross Full time

    About Our OpportunityWe are seeking an experienced Receptionist Supervisor to join our team at Crowne Plaza London Kings Cross. As a key member of our front desk team, you will be responsible for providing exceptional guest service and leading our team to deliver outstanding results.Job OverviewThe successful candidate will be responsible for overseeing the...

  • Reception Supervisor

    1 week ago

    London, Greater London, United Kingdom Meliá Hotels International Full time

    Job Title: Reception SupervisorWe are seeking a skilled Reception Supervisor to join our dynamic Front Office team at ME London, a 5-Star Hotel.In this role, you will be responsible for supervising daily shifts at Reception, fostering a positive and efficient environment, and ensuring the smooth running of guest check-ins and check-outs.Supervise the daily...

  • Guest Relations Manager

    5 days ago

    London, Greater London, United Kingdom Hurtigruten Expeditions Full time

    Hurtigruten Expeditions is a pioneering cruise line that offers unique expedition cruises to some of the world's most remote destinations.We are currently seeking an experienced Guest Relations Manager to join our team. In this role, you will be responsible for managing all aspects of guest relations, including responding to guest inquiries, resolving...

  • Front Desk Team Supervisor

    5 days ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Role OverviewThe Carlton Tower - Reception invites applications for a Guest Relations Team Leader to join their team. As a key member of the front desk operations, you will be responsible for ensuring exceptional customer experiences for guests.About The RoleWe are seeking a highly organized and experienced hospitality professional to lead our guest...

Reception and Guest Relations Director

1 month ago

London, Greater London, United Kingdom Clermont Hotel Group Full time

Are you looking for a new challenge in a dynamic and fast-paced environment? As Reception and Guest Relations Director at The Clermont Hotel Group, you will be responsible for leading our Reception, Guest Relations, and Nights teams. You will drive sales, work to budgets, and deal with challenging guest issues, while coaching and mentoring your team.

What We Offer
  • A competitive salary range of £55,000 - £65,000 per annum
  • Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group
  • Interest-free season ticket loans
  • Access to a 24/7 Employee Assistance Program