Aparthotel Guest Services Leader
3 weeks ago
We are seeking an exceptional Guest Services Leader to join our team at Wilde Paddington Aparthotel. As a key member of our front desk team, you will be responsible for ensuring the smooth running of the front desk on a daily basis.
The ideal candidate will have previous management experience of at least 2 years at the front desk in a similar property and excellent communication skills. They will be highly focused, motivated, and professional in appearance and presentation.
A salary of approximately $50,000 - $60,000 per annum is offered to the successful candidate, depending on experience.
Benefits include paid maternity, surrogacy, adoptive, and paternity leave, as well as an extra day off for your birthday. You will also have access to discounted rates for overnight stays for you and your family and friends.
The role involves welcoming all guests to the hotel in a friendly manner, monitoring and acting on feedback received through guest satisfaction surveys, and resolving any client disputes and complaints in a professional manner.
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Head of Operations for Aparthotel Group
3 weeks ago
London, Greater London, United Kingdom Organic Recruitment Ltd Full timeHead of Operations for Aparthotel GroupWe are looking for an experienced leader to head our operations team in Europe, overseeing the delivery of exceptional guest experiences across our portfolio of Aparthotels.Key Accountabilities:Collaborate with the finance team to create and execute budgets, ensuring revenue growth and profitability are in line with...
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Guest Services Director
2 weeks ago
London, Greater London, United Kingdom Staycity Group Full timeWe are seeking a highly motivated Guest Services Director to lead our front desk team at Wilde Paddington Aparthotel. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing employee performance, and ensuring seamless day-to-day operations.The ideal candidate will have a proven track record of...
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Aparthotel Executive Chef
3 weeks ago
London, Greater London, United Kingdom Staycity Aparthotels Full timeAbout Us">We are Staycity Aparthotels, a thriving Aparthotel operator with a presence in some of Europe's most iconic cities. Our mission is to deliver exceptional food experiences to our guests, while providing a dynamic and supportive work environment for our employees.Salary and Benefits">The estimated salary for this role is £40,000 - £55,000 per...
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Guest Services Director
3 weeks ago
London, Greater London, United Kingdom Staycity Group Full timeWelcome to Staycity Group, a thriving and rapidly expanding aparthotel operator making waves across Europe. We're on an unstoppable journey with 32 exceptional properties in iconic cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice.We're seeking a Guest Services Manager at our Wilde Paddington Aparthotel. This role offers a multifaceted career...
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Aparthotel Director
5 days ago
London, Greater London, United Kingdom Staycity Group Full timeAparthotel Director - Hotel ManagementWe are looking for a highly skilled Aparthotel Director to join our team in East London. As a key member of our management team, you will oversee the overall strategy and direction of our 133-key Aparthotel, ensuring exceptional guest experiences and driving financial performance.The ideal candidate will have a proven...
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Guest Services Operations Lead
4 days ago
London, Greater London, United Kingdom Amplify Guest Services Full timeJob OverviewWe are seeking a Guest Services Operations Lead to join our team at Amplify Guest Services. In this role, you will be responsible for providing structured leadership and direction to create a high-performing team.The successful candidate will have experience in managing client relationships, reporting, and overseeing reception, switchboard,...
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Guest Service Excellence Coach
4 weeks ago
London, Greater London, United Kingdom Staycity Aparthotels Full timeJoin Staycity Aparthotels' vibrant team as a Full-Time Aparthotel Training Professional, where you'll contribute to shaping outstanding guest experiences through personalized training programs.Your primary focus will be on developing the skills of our staff members, enhancing their ability to deliver exceptional customer service and support throughout our 32...
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Aparthotel Operations Director
2 weeks ago
London, Greater London, United Kingdom Staycity Group Full timeAbout the Role: We are looking for a highly skilled Hotel Manager to join our team at Staycity Group's Aparthotel in East London. As a key member of our operations team, you will be responsible for overseeing all aspects of the hotel's operations, including front-of-house, housekeeping, and back-of-house functions. Your primary goal will be to ensure that...
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Aparthotel Service Specialist
1 week ago
London, Greater London, United Kingdom Native King's Wardrobe Full timeAbout Native King's Wardrobe:We are one of the largest operators of aparthotels in the UK, with current and pipeline buildings ranging from 11 to 258 apartments in major cities such as London, Birmingham, Manchester, and Glasgow.Job Requirements:Previous experience in hotels will be advantageous;Good communication skills are essential;Presentation skills are...
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Guest Services Trainer
1 month ago
City of London, Central London, United Kingdom Staycity Aparthotels Full timeLocation: UK or Dublin Position: Guest service TrainerJob type: Full time, permanent Welcome to Staycity Group, a thriving and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 32 exceptional properties across...
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Aparthotel Chef de Partie
2 weeks ago
London, Greater London, United Kingdom Staycity Group Full timeAbout the Opportunity: We are seeking a skilled Chef de Partie to join our team at our London aparthotel on Middlesex St. As a key member of our culinary team, you will be responsible for creating an exceptional dining experience for our guests.">About Us: Staycity Group is a leading provider of aparthotels in prime city centre locations. Our hotels offer...
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Aparthotel Operations Manager
1 week ago
London, Greater London, United Kingdom Staycity Aparthotels Full timeAbout UsWe're Staycity Aparthotels, a rapidly expanding operator making waves across Europe. With 33 exceptional properties across major cities, we're always pushing the boundaries of what's possible in hospitality. At the heart of our success is a commitment to delivering exceptional experiences for our guests. And as a Senior Chef, you'll play a key role...
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Aparthotel Management Expert
3 weeks ago
London, Greater London, United Kingdom Organic Recruitment Ltd Full timeJob Description:We are seeking a highly skilled Aparthotel Management Expert to lead our team in London. As a seasoned professional, you will be responsible for overseeing all aspects of the hotel's operations, ensuring exceptional guest experiences, and driving financial performance.About You:Minimum 6-8 years of experience in the hotel industry, with at...
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Guest Services Team Lead
2 weeks ago
London, Greater London, United Kingdom Staycity Group Full timeWe are currently recruiting for a Guest Services Team Lead to join our team at Staycity Group. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and support throughout their stay. This is an excellent opportunity to develop your leadership skills and contribute to the success of our...
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Guest Services Leader
4 days ago
London, Greater London, United Kingdom Apex Hotels Full timeAbout the RoleWe are looking for a highly motivated and experienced Guest Services Leader to join our team at Apex Hotels. As a key member of our operations team, you will be responsible for leading and managing a Guest Services Team to deliver exceptional customer service.This includes developing and implementing departmental strategies to drive customer...
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Guest Experience Specialist
3 weeks ago
London, Greater London, United Kingdom Guest Experience Full time**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...
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Guest Experience Supervisor
4 weeks ago
London, Greater London, United Kingdom Staycity Group Full timeAbout UsAt Staycity Group, we pride ourselves on being a leader in the aparthotel industry, offering unique and stylish accommodations to travelers. Our vision is to become the preferred choice for those seeking an unparalleled hospitality experience.Salary InformationThe estimated annual salary for this position is £48,000 - £58,000, depending on...
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Luxury Guest Service Leader
2 weeks ago
London, Greater London, United Kingdom The Carlton Tower - Reception Full timeJob Summary:The Luxury Guest Service Leader role at The Carlton Tower - Reception requires a highly skilled and experienced professional to lead our guest relations team. This is an exciting opportunity to work in a luxury hospitality environment and contribute to delivering exceptional guest experiences.About The Role:In this role, you will be responsible...
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Senior Food Service Manager
3 weeks ago
London, Greater London, United Kingdom Staycity Aparthotels Full timeOur Story">We are a rapidly expanding Aparthotel operator with an impressive track record of opening new properties each year. Our portfolio includes 33 exceptional aparthotels across iconic European cities.Role Overview">We are seeking a highly experienced Senior Chef to join our team at Wilde Aparthotel. As a leader in our culinary team, you will be...
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European Hospitality Executive
3 weeks ago
London, Greater London, United Kingdom Staycity Group Full timeEuropean Aparthotel Operations DirectorWe're looking for a highly experienced and skilled leader to join our team as European Operations Director at Staycity Group.This is an exceptional opportunity to shape the future of our aparthotel brand across Europe, driving business growth and excellence in everything we do. The estimated annual salary for this role...