Guest Services Director

3 weeks ago


London, Greater London, United Kingdom Staycity Group Full time

We are seeking a highly motivated Guest Services Director to lead our front desk team at Wilde Paddington Aparthotel. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing employee performance, and ensuring seamless day-to-day operations.

The ideal candidate will have a proven track record of leadership, excellent communication skills, and a passion for customer service. You will be responsible for driving guest satisfaction, resolving issues promptly, and maintaining high standards of professionalism.

Our competitive salary package includes approximately £45,000 per annum, plus benefits such as paid volunteer days, taxSaver commuter scheme, and cycle to work scheme. You'll also enjoy opportunities for personal and professional growth within the company.

You will work closely with other departments to ensure seamless operations, provide outstanding customer care, and contribute to the success of our aparthotel.



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