Director of Guest Experience
3 weeks ago
**Job Description**
At MLS Talent, we are seeking a highly skilled Director of Guest Experience to lead our team in delivering exceptional guest experiences at high-profile sports events across Europe, the Middle East, and Americas.
The ideal candidate will have a strong background in hospitality, customer service, and event management, with a proven track record of managing teams and client relationships. They will be responsible for developing and implementing strategies to improve guest experience and enhance event delivery, while ensuring that all aspects of the event meet the highest standards of quality and safety.
Responsibilities include:
- Leading a team of events staff
- Developing and implementing guest experience strategies
- Ensuring compliance with all relevant regulations and standards
Requirements:
- Proven track record of managing teams and client relationships
- Experience working on high-profile sports events
- Strong expertise in elements of Guest Experience
Compensation:** $130,000 - $160,000 per year (dependent on experience)
Benefits:*
- Comprehensive health insurance
- Retirement plan with company match
- Generous paid time off
*Subject to change based on company policies and applicable laws.
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