Guest Experience Director

1 week ago


London, Greater London, United Kingdom Westin Hotels Full time

About Us: Located on the banks of London's historic River Thames, our luxury hotel offers a unique blend of modern amenities and timeless charm. With stunning views of Shakespeare's Globe and the iconic Tate Modern, you'll be inspired by the city's rich history and vibrant culture.

Your Role: As our Guest Experience Executive, you will play a vital part in ensuring that every guest has an unforgettable stay with us. You will be responsible for delivering exceptional service, managing guest complaints, and promoting our hotel's facilities and services.

About the Job: This is an exciting opportunity to join a world-class team and take your career to the next level. With a competitive salary of £50,000 - £60,000 per annum, you will be rewarded for your hard work and dedication. Additionally, you will enjoy a range of benefits, including free high-speed Wi-Fi, access to our luxurious spa, and discounted rates at our restaurants and bars.

About You: We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. You will have excellent communication skills, a positive attitude, and the ability to work well under pressure. If you are a team player who is committed to excellence, we want to hear from you



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