Guest Service Director

1 week ago


London, Greater London, United Kingdom German Doner Kebab Full time
Job Title: Guest Service Director

We are seeking an experienced Guest Service Director to lead our front-of-house team in delivering exceptional guest experiences. As a key member of our management team, you will be responsible for creating a warm and welcoming atmosphere, ensuring that every guest leaves with a positive impression of our restaurant.

About the Role:
- Manage front-of-house staff to ensure seamless service delivery and exceed customer expectations.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with the management team to create a positive and inclusive work environment.

Requirements:
- Proven experience as a supervisor or manager in a similar role within the food industry.
- Excellent leadership and communication skills.
- Ability to work effectively under pressure and make informed decisions quickly.

Salary: £35,000 - £40,000 per annum depending on experience.

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