Guest Services Leader

24 hours ago


London, Greater London, United Kingdom Apex Hotels Full time
About the Role

We are looking for a highly motivated and experienced Guest Services Leader to join our team at Apex Hotels. As a key member of our operations team, you will be responsible for leading and managing a Guest Services Team to deliver exceptional customer service.

This includes developing and implementing departmental strategies to drive customer performance and excellence delivery, as well as owning the full arrival/in-stay/post-stay services feedback process.

The salary for this role is approximately £45,000-£65,000 per annum, depending on experience.



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