Guest Experience Leader
6 days ago
Lead Guest Experience Team
We're looking for a skilled Guest Experience Leader to join our team at Hyatt Regency London - The Churchill.
Key Responsibilities:
- To lead the guest experience team in delivering exceptional service and creating memorable experiences for our guests.
- To develop and implement strategies to improve guest satisfaction and loyalty.
- To work closely with other departments to ensure seamless delivery of guest services.
Perks:
- 12 complimentary nights per year across Hyatt Hotels worldwide.
- Discounted hotel stays for yourself and your loved ones.
- Free meals on duty.
- 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
- Uniform provided and laundered.
Requirements:
- [Estimated salary] GBP per annum based on industry standards and location.
- Excellent leadership and communication skills.
- Ability to work well under pressure and maintain a high level of professionalism.
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