Guest Experience Leader

16 hours ago


London, Greater London, United Kingdom Royal Caribbean Group Full time

We are seeking a seasoned Guest Services Manager to join our team at Royal Caribbean Group. As a key member of our hospitality operations team, you will be responsible for driving excellence in guest services, leading by example, and fostering a positive working environment.

To succeed in this role, you will need a strong background in hospitality management, excellent communication skills, and the ability to navigate complex situations diplomatically.

The ideal candidate will possess:

  • A minimum of two years' experience in a similar role
  • Strong leadership and coaching skills
  • Ability to communicate effectively with guests, colleagues, and management

In exchange for your expertise, we offer a competitive $65,000 - $90,000 per year salary, opportunities for career growth, and a dynamic work environment.



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