Ambassador of Guest Experiences

3 days ago


London, Greater London, United Kingdom Rapport Guest Services Full time
Rapport Guest Services - Hospitality Club Host

We are seeking a highly skilled and experienced Hospitality Club Host to join our team at Rapport Guest Services. As a key member of our staff, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hospitality services.

Key Responsibilities:
  • Deliver outstanding customer service and create memorable experiences for our guests.
  • Serve as the primary point of contact for all customers arriving at the Storey Club, providing a warm and professional welcome.
  • Work closely with the Club Manager to ensure seamless event execution and timely delivery of catering items.
  • Maintain high standards of cleanliness and organization in customer-facing areas and back-of-house pantries.
  • Foster strong relationships with colleagues and service partners to achieve shared goals.
  • Adhere to health and safety protocols and guidelines at all times.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build rapport quickly.
  • Highly organized and flexible, with a 'can-do' attitude and solution-focused mindset.
  • Able to work well under pressure and manage multiple tasks efficiently.
  • Possess excellent time management skills and a high standard of personal presentation.
  • Demonstrate a passion for delivering exceptional guest experiences and maintaining high-quality standards.
About the Role:

This is an exciting opportunity for a motivated and customer-focused individual to join our dynamic team at Rapport Guest Services. As a Hospitality Club Host, you will have the chance to develop your skills and experience in a fast-paced and rewarding environment.

The successful candidate will receive a competitive salary of $45,000 per annum, commensurate with their level of experience and qualifications. In addition to a generous salary, we offer a range of benefits and opportunities for career growth and development.

If you are a passionate and results-driven individual who is eager to make a positive impact, we encourage you to apply for this role.



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