Guest Experience Professional

2 days ago


London, Greater London, United Kingdom Thegradcafe Full time

We are seeking a skilled Guest Experience Professional to join our team at Rapport. In this role, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations at our client's office in London. We offer a competitive salary of £32,000 - £42,000 per annum, depending on experience.

About the Job
  • Provide an outstanding welcome experience to customers, exceeding their expectations.
  • Ensure timely and efficient delivery of guest services, including escorting guests to their booked meeting spaces.
  • Collaborate with colleagues to identify areas for improvement and implement changes to enhance the guest experience.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills and ability to think on your feet.
Benefits
  • A competitive salary of £32,000 - £42,000 per annum.
  • Financial rewards for recommending friends and family, and for bringing new business to us.
  • Contributory pension scheme.
Others

Rapport is an award-winning company that provides corporate organisations with a range of fully managed front and back of house guest services. We are committed to delivering outstanding service and memorable experiences to our clients and their guests.



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