Guest Experience Coordinator

3 weeks ago


London, Greater London, United Kingdom Belmond Management Full time
Job Overview
We are looking for a skilled Guest Experience Coordinator to join our team. As a key member of the Operations department, you will be responsible for ensuring exceptional guest experiences throughout their journey with us.

Key Responsibilities:
- Coordinate with the Operations Manager to plan and execute journeys
- Collaborate with internal teams to ensure smooth operation of guest services
- Respond to guest inquiries and resolve any issues that may arise

Requirements:
- 2+ years of experience in operations or customer-facing roles
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment

About Us
Belmond Management is a global leader in luxury travel experiences. Our comprehensive range of compensation, perks, and benefits includes:
- Health & Dental insurance plans
- Discover Belmond Programme for preferred rate experiences
- Group Income Protection and Employer contribution pension
- Team social events and wellness programme throughout the year

Salary: £58,000 - £68,000 per annum (dependent on experience)

Location: United Kingdom, London

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