Guest Services Operations Lead

15 hours ago


London, Greater London, United Kingdom Amplify Guest Services Full time
Job Overview

We are seeking a Guest Services Operations Lead to join our team at Amplify Guest Services. In this role, you will be responsible for providing structured leadership and direction to create a high-performing team.

The successful candidate will have experience in managing client relationships, reporting, and overseeing reception, switchboard, reservations, and events. A strong understanding of customer service principles and the ability to drive innovation and performance is essential.

Salary: £34,000 - £36,000 per annum. Benefits include 25 days holiday, access to our Wellbeing Platform, and enhanced parental leave.



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