Customer Experience Manager

About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Porsche Centre Hatfield.Job SummaryThis role is critical to delivering an exceptional customer experience, ensuring all customers are provided with outstanding service. As a brand ambassador, you will represent Porsche Retail Group and the Porsche brand,...

As a Senior CRM Officer, you will play a key role in driving business growth through effective CRM strategies and system implementation. If you have a passion for customer relationship management and a track record of delivering results, we want to hear from you!About Our ClientA well-established university with a strong reputation for academic excellence...

This is a rewarding opportunity to make a positive impact on customer experience at Affinity Water. As a key member of the Complaints & Resolution Team, you will play a vital role in delivering exceptional service and turning complaints into opportunities for growth.Key Responsibilities:You will work closely with contact centre teams, operations, and other...

We are seeking a highly skilled Senior Receptionist / Showroom Host to join our team at Porsche Centre Hatfield. As a key member of the team, you will play a vital role in ensuring every customer interaction is memorable and exceeds their expectations.Your primary responsibility will be to provide exceptional customer service, responding to inquiries, and...

Lexus is seeking a dedicated and ambitious individual to join their team as an Automotive Customer Experience Specialist. As an apprentice, you will have the opportunity to develop your skills and knowledge in customer service, sales, and marketing.Your primary responsibilities will include participating in all scheduled training activities, keeping learning...

Job Description:We are seeking a skilled Customer Retention Specialist to join our team at Arne Clo Ltd. This role is responsible for developing and implementing CRM strategies that enhance customer retention, satisfaction, and lifetime value on a global scale.Key Responsibilities:Develop a robust CRM strategy across ARNE UK and International, ensuring each...

About the Opportunity">We are seeking a highly skilled Customer Experience Lead - Water Sector to lead our website project and drive customer-centricity across our digital channels.">Your Key Responsibilities">Develop and implement a customer experience strategy to improve engagement and satisfaction across our digital channels.Collaborate with internal...

About the RoleWe are seeking an experienced Customer Journey Experience Specialist to join our team at Affinity Water.As a key member of our Customer Experience Delivery Team, you will be responsible for creating workbooks to guide digital journey enhancements, implementing personalized content and messaging, and collaborating with marketing for a consistent...

We're seeking a highly skilled and enthusiastic individual to join our team as a Food and Beverage Assistant at Get Golfing CIO. This is a fantastic opportunity to work in a fast-paced environment, delivering exceptional customer experiences and contributing to the success of our business.Your key responsibilities will include providing information and...

As a Senior Receptionist/Showroom Host at Porsche Centre Hatfield, you will play a vital role in shaping the customer experience and driving business success. Reporting to the management team, you will be responsible for overseeing the hosting/reception team, ensuring seamless customer interactions, and contributing to the overall excellence of the sales...

About Our OrganisationOur organisation, Michael Page (UK), is a well-established recruitment agency with a sizeable workforce. We are committed to making a real impact in our field and are renowned for our excellent and inclusive working environment.Job OpportunityWe are seeking an experienced Customer Relationship Management (CRM) professional to join our...

About YouWe are looking for an experienced and dynamic leader with a strong understanding of customer service metrics, processes, and tools. Your expertise as a Head of Customer Service or similar senior role will drive success in this position.Key RequirementsExperience as Head of Customer Service or a similar senior role, preferably in fine...

Job DescriptionThis is a critical role within BT Group, delivering exceptional customer service with a focus on 100% customer centricity. The successful candidate will work onsite three days a week in Hatfield and two days from home.Key Responsibilities include:Deliver highly professional customer service interactionsCreate and maintain comprehensive...

As a Global CRM Strategist, you will play a key role in developing and implementing CRM strategies that enhance customer retention, satisfaction, and lifetime value on a global scale. Working closely with our Data Insight team, you will understand the ARNE customer, identifying key trends and insights to inform future strategies. You will also liaise with...

Company Overview">Affinity Water is the UK's largest water-only supplier, dedicated to safeguarding our environment and transforming the way we engage with our customers and communities.">As Digital Communications Project Lead, you'll play a pivotal role in creating personalised, engaging, and impactful customer communications. Your responsibilities will...

About Our ClientOur client is a well-established education institution in the UK with a sizeable workforce. They are committed to making a real impact in their field and are renowned for their excellent and inclusive working environment.Job DetailsSalary: £60,000 - £68,000 per annumA competitive salary in line with industry standards, taking into account...

**Job Title:** Customer Service Delivery Director**Estimated Salary:** £68,000 per annumWe are a leading provider of espresso coffee machines serving offices, high street coffee shops, restaurants, airports, hotels, and food retailers across the UK and Ireland. With over 30 years of experience and more than 100 employees, we are now recruiting a Customer...

Job Title: Customer Service and Claims SpecialistAbout Us: Vetsure Pet Insurance is a leading provider of pet insurance solutions, dedicated to delivering exceptional service and support to our customers.Job Summary: We are seeking an experienced Customer Service and Claims Specialist to join our team. In this role, you will be responsible for providing...

Porsche Retail Group, a world-renowned brand, is seeking an exceptional Senior Receptionist/Showroom Host to join their team at Porsche Centre Hatfield.About the RoleThis critical position ensures seamless customer experiences across all touchpoints, from in-person visits to phone calls and emails. As a brand ambassador, you will represent Porsche Retail...

Job DescriptionWe are seeking a highly skilled Customer Service Expert to join our team at Affinity Water. This is a 6-month FTC office-based role in Hatfield, with the opportunity to work in a close-knit team providing exceptional support to our staff.Your Role:Morning checks of critical systems to ensure seamless operations.Answering calls and logging...