Customer Journey Experience Specialist

This is a rewarding opportunity to make a positive impact on customer experience at Affinity Water. As a key member of the Complaints & Resolution Team, you will play a vital role in delivering exceptional service and turning complaints into opportunities for growth.Key Responsibilities:You will work closely with contact centre teams, operations, and other...

Job DescriptionWe are seeking an experienced Senior Receptionist/Showroom Host to join our team at Porsche Centre Hatfield. This critical role plays a vital part in the customer journey, ensuring all customers receive an outstanding experience. As a brand ambassador, you will represent Porsche Retail Group and the Porsche brand at all times.You will be...

Lexus is seeking a dedicated and ambitious individual to join their team as an Automotive Customer Experience Specialist. As an apprentice, you will have the opportunity to develop your skills and knowledge in customer service, sales, and marketing.Your primary responsibilities will include participating in all scheduled training activities, keeping learning...

Job Description:We are seeking a skilled Customer Retention Specialist to join our team at Arne Clo Ltd. This role is responsible for developing and implementing CRM strategies that enhance customer retention, satisfaction, and lifetime value on a global scale.Key Responsibilities:Develop a robust CRM strategy across ARNE UK and International, ensuring each...

We are seeking a highly skilled Senior Receptionist / Showroom Host to join our team at Porsche Centre Hatfield. As a key member of the team, you will play a vital role in ensuring every customer interaction is memorable and exceeds their expectations.Your primary responsibility will be to provide exceptional customer service, responding to inquiries, and...

As a Senior CRM Officer, you will play a key role in driving business growth through effective CRM strategies and system implementation. If you have a passion for customer relationship management and a track record of delivering results, we want to hear from you!About Our ClientA well-established university with a strong reputation for academic excellence...

Job Title: Customer Service and Claims SpecialistAbout Us: Vetsure Pet Insurance is a leading provider of pet insurance solutions, dedicated to delivering exceptional service and support to our customers.Job Summary: We are seeking an experienced Customer Service and Claims Specialist to join our team. In this role, you will be responsible for providing...

About the RoleThe Customer Retention Strategist role involves developing and implementing CRM strategies that enhance customer satisfaction and lifetime value. Key responsibilities include building and executing CRM journeys across email, SMS, and Push Notifications, as well as working closely with cross-functional teams to ensure seamless execution of CRM...

About the Opportunity">We are seeking a highly skilled Customer Experience Lead - Water Sector to lead our website project and drive customer-centricity across our digital channels.">Your Key Responsibilities">Develop and implement a customer experience strategy to improve engagement and satisfaction across our digital channels.Collaborate with internal...

**Join Our Team at Ocado Retail LtdWe're a dynamic and innovative company that's constantly evolving. Our team is made up of talented individuals who are passionate about delivering an exceptional customer experience.This graduate scheme is designed to provide you with the skills and knowledge you need to succeed in marketing and customer experience. You'll...

About the Role">We are seeking a highly skilled Digital Transformation Specialist to lead our website project and drive continuous improvement. As a key member of our team, you will be responsible for overseeing the strategic transition of our website to a new platform.">Your Key Responsibilities">Collaborate with internal teams (Marketing, IT, UX/UI...

Job Summary:We are seeking a detail-oriented and empathetic professional to support clients in achieving their career goals. As a Customer Support Specialist, you will deliver CIES or IPS service components, assess client vocational functioning, and conduct job development and job search activities tailored to each client's preference.Deliver CIES or IPS...

**About Ocado Retail LtdWe are a market-leading, joint venture between Ocado Group and M&S, and the world's largest dedicated online supermarket. We're passionate about delivering joy in every shop through unbeatable choice, unrivalled service, and reassuringly good value.**Job Description:This is an exciting opportunity to join our Customer & Marketing team...

Key ResponsibilitiesOcado Retail Ltd is seeking an Ecommerce Merchandising Specialist to join its team. As a key member of the customer marketing team, you will be responsible for driving conversion and commercial performance through data-driven decision making. Your primary focus will be on owning and optimising key merchandising levers, ensuring seamless...

Role OverviewOcado Retail Ltd is seeking an experienced Digital Trade Ecommerce Specialist to join our team in Hatfield. As a key member of the customer marketing team, you will be responsible for driving conversion and commercial performance through data-driven insights and customer-centric strategies.About UsWe are Ocado Retail Ltd, a market-leading joint...

Job OverviewA challenging opportunity has arisen for an Operational Excellence Specialist to join Affinity Water.About the RoleThis key position will play a pivotal role in producing and maintaining existing processes, identifying improvements, and implementing new lean business processes to ensure an efficient and customer-focused approach to smart metering...

Job DescriptionThis is a critical role within BT Group, delivering exceptional customer service with a focus on 100% customer centricity. The successful candidate will work onsite three days a week in Hatfield and two days from home.Key Responsibilities include:Deliver highly professional customer service interactionsCreate and maintain comprehensive...

As a Global CRM Strategist, you will play a key role in developing and implementing CRM strategies that enhance customer retention, satisfaction, and lifetime value on a global scale. Working closely with our Data Insight team, you will understand the ARNE customer, identifying key trends and insights to inform future strategies. You will also liaise with...

Job Title:Customer Data ArchitectJob Description:Affinity Water is seeking an experienced Customer Data Architect to design and implement a Master Customer Data System. This pivotal role involves re-platforming a website and migrating multiple data feeds from legacy systems into a new platform.The successful candidate will focus on designing and implementing...

About the RoleAs a key member of our team at Service Care Solutions Ltd, you will play a vital role in delivering person-centred care and therapeutic interventions to children and young people with eating disorders. Your compassionate approach and ability to provide supportive care will make a significant difference in their lives.Working within a...