Digital Transformation Specialist
1 day ago
About the Role
">- We are seeking a highly skilled Digital Transformation Specialist to lead our website project and drive continuous improvement. As a key member of our team, you will be responsible for overseeing the strategic transition of our website to a new platform.
Your Key Responsibilities
">- Collaborate with internal teams (Marketing, IT, UX/UI designers) and external agencies to deliver a user-friendly, accessible website that enhances customer self-service capabilities.
- Analyse customer feedback and web analytics to identify pain points, develop actionable solutions, and improve user engagement.
- Conduct usability testing and user research to inform design decisions and enhance the customer journey.
About You
">- You have 5+ years of experience leading website projects or overseeing significant redesigns.
- You possess strong knowledge of CMS platforms, UX design, and responsive design principles.
- You are an expert in web analytics, customer insight analysis, and developing improvement solutions.
What We Offer
">- A competitive salary of £60,000 - £80,000 per annum.
- A range of benefits including learning and development opportunities, entry into the company annual bonus scheme, and a generous pension scheme.
- The opportunity to work in a collaborative environment with a talented team of professionals.
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