Branded Experience Host

4 days ago


Hatfield, Hertfordshire, United Kingdom eRecruitSmart Full time

As a Senior Receptionist/Showroom Host at Porsche Centre Hatfield, you will play a vital role in shaping the customer experience and driving business success. Reporting to the management team, you will be responsible for overseeing the hosting/reception team, ensuring seamless customer interactions, and contributing to the overall excellence of the sales process.

Your primary objectives will include:

  • Ensuring consistent delivery of exceptional customer experiences
  • Leading the hosting/reception team to achieve sales targets and maintain high customer satisfaction levels
  • Developing and implementing strategies to improve customer engagement and retention
  • Maintaining accurate records and reporting sales performance

To excel in this role, you will require:

  • A strong background in customer-facing roles, preferably within a franchised automotive dealership
  • Excellent communication, interpersonal, and leadership skills
  • Ability to work under pressure and meet deadlines
  • Proven ability to deliver results and drive sales growth

In return for your hard work and dedication, you will enjoy a rewarding salary package, including:

  • Basic Salary up to £32,000 dependent on experience plus 10% bonus
  • 33 days holiday per year, with extra days for long service
  • Private Medical Insurance, with the option to add your loved ones
  • Preferential rates on several products and services, including high street brands, restaurants, gyms, and Porsche products
  • Life Assurance
  • DC Pension Scheme
  • Employee Assistance Program - support and advice on issues impacting your wellbeing

Apply now with a copy of your CV, and if selected, a member of the team will contact you for an informal chat.



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