ServiceNow GenAI Technical Lead

4 weeks ago


StainesuponThames, Surrey, United Kingdom Servicenow Full time
Overview

We are looking for an experienced Cloud AI Solutions Architect to lead our GenAI initiatives. As a key member of our team, you will be responsible for driving customer outcomes and value realization for GenAI technology.

Responsibilities:
  • Drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow's GenAI capabilities and technical advisory activities.
  • Lead complex, multi-disciplinary projects acting as an SME to solve complex customer issues related to AI solutions.
  • Provide technical advice and guidance to customers on how to best utilize ServiceNow technologies to achieve their business objectives.
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow Now Assist.
Requirements:
  • At least 5 years of experience in a technology advisory role, experience working directly with AI, machine learning technologies, statistical systems, or big data platforms.
  • 8+ Years of experience in building solutions on complex cloud-native products, applications, and platforms.
  • ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired, 3+ years of ServiceNow Platform experience preferred.
  • Customer-focused mindset and commitment to delivering high-quality results.
  • Must be able to travel up to 30% annually.
Benefits:

This role offers a competitive compensation package, including an estimated annual salary of $120,000 - $180,000, depending on location and experience. We also offer a comprehensive benefits program, including medical, dental, and vision insurance, as well as a 401(k) plan.



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