Technical Lead
3 days ago
At ServiceNow, our technology enables businesses to work smarter and faster. We are a leading provider of cloud-based software solutions that help organizations automate and streamline their operations. Our platform is designed to make it easy for companies to deliver exceptional customer experiences, drive business outcomes, and stay ahead of the competition.
Job DescriptionWe are seeking a highly skilled Senior Principal Customer Success Architect to join our Customer Outcomes team. As a key member of our team, you will be responsible for delivering strategic advisory services to our customers, helping them achieve their business goals and objectives. You will work closely with our internal account teams to develop and execute strategic plans that drive customer success.
Required Skills and Qualifications- $175,000 - $225,000 per year salary (dependent on experience)
- 12+ years of experience in customer success, professional services, or consultancy
- Proven track record of building and nurturing relationships across matrices
- Strong understanding of digital transformation, SaaS, and enterprise software
- Experience in co-delivering projects with partners within the ecosystem
At ServiceNow, we offer a range of benefits that support the health, wellbeing, and career development of our employees. These include:
- Flexible work arrangements
- Ongoing training and development opportunities
- A comprehensive rewards package
- A dynamic and inclusive work environment
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