Global Field Service Management Implementation Lead

5 days ago


StainesuponThames, Surrey, United Kingdom ServiceNow, Inc. Full time
Key Responsibilities
  • Technical Liaison: Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.
  • Technical Delivery: Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for CSM and FSM implementations.
  • Clients Onboarding: Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively.
  • Mentorship: Mentor and guide developers and consultants on best practices in technical design and field service management workflows.

The estimated salary for this role is $140,000 - $160,000 per year, depending on location and experience.



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