Field Service Engineer

1 week ago


StainesuponThames, Surrey, United Kingdom Toshiba EMEA Full time
Job Description

We are seeking a highly skilled Field Service Engineer to join our team at Toshiba EMEA. As a key member of our Service division, you will be responsible for providing post-sales/implementation and technical support services to customers in the Kent region.

Responsibilities
  • Install, maintain, and diagnose machine faults on specified Toshiba MFP equipment.
  • Regular contact with call centre to maintain accurate reporting.
  • Develop and maintain a good rapport with the call centre.
  • Train customers to be proficient in the use of their equipment.
  • Observe and maintain a professional company approach to all customers.
Requirements
  • A full driver's licence and flexibility to travel with the role.
  • Strong customer service skills.
  • Ability to support department with networking of machines to client systems.
  • Computer literacy (Microsoft Office).

The ideal candidate will have past experience of supporting similar MFDs to our suite of products. We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience.



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