Front Desk Coordinator

1 week ago


Gloucester, Gloucestershire, United Kingdom The Slaughters Country Inn Full time
Overview
The Slaughters Country Inn is a 5 AA Gold Star hotel located in the heart of one of the most picturesque Cotswold villages. We are seeking an experienced Hotel Receptionist to join our small, very friendly reception team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that all guests have an enjoyable stay.

Key Responsibilities
- Greeting guests on arrival and checking them in/out
- Handling room assignments, guest inquiries, and resolving any issues
- Maintaining a clean and organized reception area
- Working effectively as part of a small team to achieve excellent service standards

About Our Team
We are a close-knit team who value loyalty, hard work, and dedication. We pride ourselves on providing exceptional service, quality food, and a memorable experience for our guests. If you're passionate about delivering outstanding customer service and working in a dynamic environment, we'd love to hear from you

What We Offer
- Competitive salary: £25,000 - £30,000 per annum (dependent on experience)
- Service charge: up to £3,200 per year (shared among staff)
- Free meals on duty, retail and hospitality discounts, and a confidential helpline for support
- Opportunities for career development and progression within the company

We are committed to creating a positive and inclusive working environment where everyone feels valued and supported.

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