Dental Front Desk Receptionist
6 months ago
*Spanish is required* *Dental Office experience is required*
**Responsibilities**:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify patient insurance coverage and collect necessary information, and treatment coordinating.
- Assist with patient check-in and check-out processes
- Maintain patient records and update information as needed
- Handle billing and payment transactions
- Provide excellent customer service and address patient inquiries or concerns
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
**Requirements**:
- Previous experience as a dental receptionist or in a similar role is preferred
- Proficient in medical receptionist duties, including patient service and medical scheduling
- Familiarity with dental software systems such as Eaglesoft, Dentrix, or Epic
- Knowledge of HIPAA regulations and ability to maintain patient privacy
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and handle a fast-paced work environment
- Familiarity with phone systems and ability to handle multiple phone lines
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed to meet the needs of the dental office.
**Job Types**: Full-time, Part-time
**Salary**: £8.69-£10.75 per hour
**Benefits**:
- Company pension
- Employee discount
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Ability to Commute:
- Gloucester (required)
Ability to Relocate:
- Gloucester: Relocate before starting work (required)
Work Location: In person
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