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Office Assistant/front of House

7 months ago

Gloucester, United Kingdom Blackfinch Full time

Blackfinch Group is an award-winning investment specialist. Built on over 20 years of investment track record, the name Blackfinch first came into being on the anniversary of Darwin’s birth, 12th February 2013. A trusted provider, we work in partnership with advisers. Our businesses cover tax-efficient solutions, early-stage investing, managed portfolio services, property financing and renewable energy. As an environmental, social and governance (ESG) investor, we work for a positive impact. We’re proud to be entrusted with over £750 million in assets under management.

We are excited to advertise for an Office Assistant/Front of House to join the HR team.

The role will provide support to the EA/office manager and HR Team. In addition, you will provide cover on reception. Providing a professional and courteous front of house and administrative service to both staff and external clients.

You will be a member of the HR team but may support other teams as required and requested.

**Key Accountabilities**
- Meet and greet clients and staff in a professional and courteous manner. In addition, you will be answering and transferring telephone calls as appropriate.
- You will be involved in general office duties, including data entry, scanning, filing and collating documentation.
- Project work as required and directed by the Head of Talent.
- Ensure reception and all meeting rooms are clean and tidy to receive clients. You will also be responsible for preparing refreshments and arranging lunches for meetings.
- Order and maintain replacement of food/refreshments for the company and meetings.
- Sort morning post delivery and scan/distribute/attach to files as appropriate. Collate the evening post ensuring it is ready for evening collection. Coordinating and arranging couriers as required.
- Manage the diaries of senior managers including making and confirming travel and accommodation arrangements.
- Ensure that day-to-day Health and Safety processes in the office are undertaken, including testing the fire alarms, coordinating fire evacuations and ensuring risk assessments are completed. You will also coordinate any maintenance work required within the office with the Office Manager.
- Monitoring and ordering stationery, business cards and other office consumables as needed.
- Be a key holder and responsible for opening the office each morning and will act as company first aider and fire marshal for the business (full training will be provided).
- Support the accounting team with processing invoices, data administration and petty cash duties as necessary.
- Banking. You will be responsible for travelling to the bank each day to deposit cheques as required.

**Preferred Experience and Qualifications**
- IT Literate with good knowledge of all Microsoft programmes and setting up Zoom/Teams calls.
- Good levels of attention to detail and able to work accurately.
- Experience working in a busy office environment or on reception preferred.
- Experience in working in a fast-paced environment.
- You will need daily use of a vehicle to travel to the bank. Your vehicle should be insured for business use, in addition to normal commuting.

**Personal Qualities**
- You should have a friendly and professional “can do” attitude with the ability to take initiative.
- Work with a high level of attention to detail in a structured and methodical way.
- You should have an excellent telephone manner.
- You will be discreet and understand that the role requires high levels of confidentiality because you may be dealing with sensitive personal information relating to our staff.

**NB This position is office based for 5 days per week. Fixed term contract for 12 months.**

If you believe you have the skills and experience for this role, we would be interested to hear from you.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £27,000.00 per year

**Benefits**:

- Childcare
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Office Assistant/Front of House