Move Coordinator
3 days ago
Pickfords, Ltd. is a leading provider of moving services with nearly 400 years of experience.
We are seeking a dedicated and enthusiastic individual to join our Move Management Team as a Move Coordinator.
The successful candidate will be the first point of contact for our customers and will inspire confidence in our brand with excellent communication and problem-solving skills.
About the Role:- Respond to customer enquiries via phone and email in a timely and professional manner.
- Be available and own responsibility for your customer's experience throughout their moving journey.
- Provide accurate information about products and services addressing customer's needs and concerns.
- Maintain excellent customer service and communication standards at all times and work to KPI's ensuring targets are met.
- Effective management of all incoming calls and enquiries.
- Convert a customer's initial enquiry into a quotation for their move.
- Promote the company brand by encouraging customers to share their experiences on review platforms.
Salary: £25,000 - £30,000 per annum, depending on experience.
Location: Nottingham
This is an exciting opportunity to develop a career in move management with full training provided.
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Move Coordinator
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