Customer Service Coordinator
2 days ago
We are currently seeking a Customer Service Coordinator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers. This includes responding to customer inquiries, resolving issues promptly and professionally, and collaborating with other team members to achieve shared goals.
The ideal candidate will have prior experience in customer service, excellent communication skills, and the ability to work well under pressure. They must also be able to maintain confidentiality and handle sensitive information with discretion.
This is a fantastic opportunity to join a dynamic team and contribute to the success of our customer service department. If you have a passion for delivering exceptional customer service and are looking for a new challenge, we encourage you to apply.
Key Responsibilities
- Provide exceptional customer service and support to customers
- Respond to customer inquiries and resolve issues promptly and professionally
- Collaborate with other team members to achieve shared goals and promote teamwork
- Maintain confidentiality and handle sensitive information with discretion
- Perform other duties as required
Requirements
- Prior experience in customer service
- Excellent communication and interpersonal skills
- Ability to work well under pressure and prioritize tasks effectively
- High school diploma or equivalent required; degree preferred
- Must be 18 years or older
Benefits
We offer a competitive salary of £13,108 per annum, plus benefits including flexible working hours, opportunities for professional development, and a comprehensive training program. We are committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.
About Us
We are a leading retailer dedicated to providing excellent customer service and building strong relationships with our customers and communities. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We are proud to offer a wide range of products and services that meet the needs of our customers, while also promoting sustainability and social responsibility.
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