Customer Service Coordinator

1 day ago


Nottingham, Nottingham, United Kingdom Guest Motor Group Full time

Company Overview

Sherwood Truck and Van, part of Guest Group, is a renowned Iveco Dealer Group & Fiat Van Dealer with a rich history spanning over a century. As a family-owned business, we pride ourselves on our commitment to excellence and customer satisfaction.

We operate out of 13 full-service dealerships across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire, and South Yorkshire.

Job Description

  • You will be responsible for preparing job cards and raising invoices in line with manufacturer guidelines using Kerridge DMS system and outside customer authorization platforms.
  • Your key duties will include answering the telephone and dealing with customer enquiries, as well as managing service bookings on a day-to-day basis.
  • You will also be required to liaise with the team of technicians and subcontractors to arrange works and chase when necessary.

Benefits

  • Paid overtime
  • Increased holiday entitlement with length of service
  • Recruitment incentive awards
  • Cycle to work scheme

Salary: £28,000 - £30,000 per annum (dependent on experience)



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