Customer Service Coordinator
1 day ago
Company Overview
Sherwood Truck and Van, part of Guest Group, is a renowned Iveco Dealer Group & Fiat Van Dealer with a rich history spanning over a century. As a family-owned business, we pride ourselves on our commitment to excellence and customer satisfaction.
We operate out of 13 full-service dealerships across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire, and South Yorkshire.
Job Description
- You will be responsible for preparing job cards and raising invoices in line with manufacturer guidelines using Kerridge DMS system and outside customer authorization platforms.
- Your key duties will include answering the telephone and dealing with customer enquiries, as well as managing service bookings on a day-to-day basis.
- You will also be required to liaise with the team of technicians and subcontractors to arrange works and chase when necessary.
Benefits
- Paid overtime
- Increased holiday entitlement with length of service
- Recruitment incentive awards
- Cycle to work scheme
Salary: £28,000 - £30,000 per annum (dependent on experience)
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