Customer Service Specialist

1 week ago


Nottingham, Nottingham, United Kingdom Valor Hospitality Europe Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Specialist to join our team as an Event Coordinator. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.

About the Role:

  • We are looking for a dedicated and organized individual to assist with the coordination of events, meetings, and conferences.
  • You will be responsible for ensuring that all events run smoothly and that our guests receive exceptional service.
  • This role requires strong communication and interpersonal skills, as well as the ability to work effectively under pressure.
  • You will be working closely with our conference and events team to ensure that all events meet our high standards.

Responsibilities:

  1. Coordinate and prepare for events, including setting up meeting spaces and arranging logistics.
  2. Provide exceptional customer service to our guests, responding to their needs and resolving any issues promptly.
  3. Work closely with the conference and events team to ensure that all events meet our high standards.
  4. Process and amend bookings as required, ensuring accurate and timely completion of tasks.
  5. Show rounds for new and prospective customers, providing them with a warm and welcoming experience.
  6. Develop lasting relationships with clients, generating repeat business and maximizing revenue through upselling.
  7. Administer and manage technology systems, ensuring seamless operation and efficient use of resources.

Requirements:

  • Previous experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and prioritize tasks.
  • Strong organizational and time management skills.
  • Familiarity with technology systems and administration.

What We Offer:

  • A competitive salary of £23,795.20 per annum, based on a 40-hour week.
  • An attractive benefits package, including exclusive discounts for team members and their families.
  • Ongoing training and development opportunities, helping you to grow and succeed in your role.
  • A supportive and collaborative team environment, committed to delivering exceptional results.
  • The chance to work for a leading hospitality company, with opportunities for career advancement and professional growth.


  • Nottingham, Nottingham, United Kingdom Connells Group HQ Full time

    Customer Service SpecialistAt Connells Group HQ, we are seeking a skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service to our clients, providing timely and accurate support to their queries.


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Service Resolution SpecialistWe are seeking a skilled Customer Service Resolution Specialist to join our Customer Care team in a dynamic role that requires excellent communication and problem-solving skills.This is an exciting opportunity to work for a leading property services group, specialising in residential lettings. As a Customer Service...


  • Nottingham, Nottingham, United Kingdom Nottingham Trent University Full time

    Role OverviewWe are seeking a highly skilled Customer Service Specialist to join our Central Enquiry Handling team at Nottingham Trent University. As a key member of the team, you will be responsible for providing exceptional customer service to students, staff, and the wider university community.Key ResponsibilitiesProvide high levels of customer service...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Administrative Assistant RoleWe are seeking an experienced administrative assistant to join our team at Quality Service Recruitment. The successful candidate will be responsible for providing exceptional customer service and supporting our sales team in a busy office environment.Key Responsibilities:Comply with departmental processes and procedures,...


  • Nottingham, Nottingham, United Kingdom Wattbike Full time

    Customer Service and Operations SpecialistWe are seeking a highly skilled Customer Service and Operations Specialist to join our busy Customer Services team at Wattbike. As a key member of our team, you will be responsible for providing world-class customer service and sales support to our individual customers.Key ResponsibilitiesProvide expert customer...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    About Quality Service Recruitment:We are a leading staffing agency in the Midlands and South Yorkshire, with a unique insight into the local market.Job Title: Customer Service AdministratorLocation: BilboroughWorking Hours: Monday to Friday, 37.5 hours per week, with flexible working arrangements including alternate SaturdaysSalary: £12.00 per hourWe are...


  • Nottingham, Nottingham, United Kingdom MKJ Ignite Full time

    We are seeking a dynamic and customer-focused Customer Service and Support Specialist to join our team at MKJ Ignite. This role involves providing top-notch support to customers in the UK, Germany, and across Europe for Hunter & Gather's health-boosting products.The successful candidate will be fluent in German and English, both spoken and written, with...


  • Nottingham, Nottingham, United Kingdom Domestic & General Service GmbH Full time

    Job Description:As a Customer Sales Advisor at Domestic & General Service GmbH, you will be responsible for making outbound sales calls to Sky customers. Your primary objective is to share the benefits of our appliance breakdown protection products and build rapport with potential clients. You will learn our systems, meet colleagues, and hone your sales...


  • Nottingham, Nottingham, United Kingdom BMS Performance Full time £30,000 - £33,000

    Customer Service Executive - ExportMedical DeviceSalary £30,000 to £33,000 basic DOE, 5% bonus28 days holiday plus benefits• Innovative global manufacturer with fantastic product quality.• Premium quality products assisting a variety of hospitals.• Hybrid working - 3 days pw in the office.• Great opportunity to develop customer experience within a...


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Countrywide is the UK's largest Property Services Group, specialising in residential lettings. We strive to provide a market-leading service, and occasionally things do go wrong.This is where our Customer Complaints Administrators play a pivotal role, ensuring that our customer's concerns are dealt with in a professional manner.We're looking for individuals...


  • Nottingham, Nottingham, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in Nottingham, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...


  • Nottingham, Nottingham, United Kingdom E Next Full time

    About UsE.ON Next is committed to bringing that feel-good energy to our customers. We strive to make this whole energy thing way easier for them by providing exceptional service and using state-of-the-art technology.We empower our team members to grow, drive their own development, be creative, and proactive. Our flexible hybrid working approach allows us to...


  • Nottingham, Nottingham, United Kingdom KION Group Full time

    Job OverviewWe are seeking a skilled Customer Service Field Specialist to join our team at Linde Material Handling, a leading manufacturer of forklift trucks and warehouse equipment. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients across the UK.About the RoleIn this role, you...


  • Nottingham, Nottingham, United Kingdom Prince Personnel Limited Full time

    Job DescriptionCustomer Service SpecialistKey ResponsibilitiesProcess orders from clients in a timely and efficient manner.Ensure all related documentation is complete and accurate.Support the customer service team in meeting performance targets.Working HoursMonday to Friday 8.30am - 5pmBenefitsUp to £25,000, 25 days holidays + Bank holidaysThis role would...


  • Nottingham, Nottingham, United Kingdom Tesco Full time

    Festive Customer Experience Specialist Are you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced retail environment? If so, we want to hear from you! We are currently recruiting for a festive customer experience specialist to join our team at Tesco. As a customer experience specialist, you will play a vital...


  • Nottingham, Nottingham, United Kingdom United Parcel Service of America, Inc Full time

    Job OverviewA challenging and rewarding customer service role is available at United Parcel Service of America, Inc.Key ResponsibilitiesProvide proactive updates on service issues to clients.Display a thorough understanding of products and services offered by the company.Salary and BenefitsThe estimated salary for this position is $55,000 per annum. Benefits...


  • Nottingham, Nottingham, United Kingdom Nottingham Trent University Full time

    About the RoleThis position involves providing exceptional customer service and support to students, staff, and the wider university community. As an Enquiry Handling Assistant, you will work closely with the Enquiry Handling Team Leader to ensure seamless customer journeys and continually improve the service.The successful candidate will be accountable for...


  • Nottingham, Nottingham, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Nottingham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product...


  • Nottingham, Nottingham, United Kingdom Domestic & General Service GmbH Full time

    We are looking for a skilled Protection Plan Specialist to join our team at Domestic & General Service GmbH. In this role, you will be responsible for communicating with customers to understand their needs and preferences, selling and promoting our protection plans, and providing excellent customer service.The successful candidate will have a solid...


  • Nottingham, Nottingham, United Kingdom Capital One (Europe) plc Full time

    About this roleWe're seeking a skilled Customer Support Specialist to join our team at Capital One (Europe) plc. As a key member of our Specialist Customer Support Team, you'll play a vital role in helping our customers navigate challenging situations related to their credit card accounts.Using empathy and strong communication skills, you'll provide...