Contract Services Coordinator
3 days ago
Nexgen Group is a leading provider of facilities management services to 90,000 residential properties nationwide. We are currently recruiting for a Contract Administrator to work in a client service focused role across our full range of services.
We offer a competitive salary of £35,000 per annum, commensurate with experience, and a comprehensive benefits package including health insurance, pension scheme, and 25 days annual leave.
Job Description
The successful candidate will be responsible for acting as the first point of call for client service enquiries and work requests. This will involve managing inbound client communications, categorising and logging enquiries using our CRM software package, and working with Operations Managers and Supervisors to ensure all client enquiries are addressed in a timely manner.
Key Responsibilities
* Manage client relationships and resolve any service-related issues that may arise
* Liaise with sub-contractors to ensure delivery of services in accordance with client requirements and expectations
* Maintain accurate records and data within client portals
* Provide regular updates on key issues and performance metrics to internal stakeholders
Requirements
* Experience of working in a customer helpdesk or call centre environment
* Excellent communication skills, both verbal and written
* Proficiency in using CRM software and Microsoft operating systems
* Ability to work independently and as part of a team
Benefits
Nexgen Group offers a dynamic and supportive work environment, with opportunities for professional development and growth. Our employees enjoy a range of benefits, including health insurance, pension scheme, and 25 days annual leave.
-
Contract Services Coordinator
4 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the JobWe are seeking a highly skilled Contract Services Coordinator to join our team at Nexgen Group.The successful candidate will provide exceptional client service experience, working closely with Operations Managers, Supervisors, and the Scheduling and Dispatch team to deliver efficient and effective services.The primary objective of this role is...
-
Senior Contract Coordinator
2 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout Nexgen GroupNexgen Group is a dynamic and innovative organization that prides itself on delivering exceptional service to its clients.Estimated Salary: $60,000 - $80,000 per annum.Job DescriptionWe are seeking an experienced Contract Administrator to join our team as a Senior Contract Coordinator. This role will be responsible for providing...
-
Contract Coordinator
4 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the RoleThe Contract Administrator is a key member of our team at Nexgen Group, responsible for delivering exceptional client service and support. The ideal candidate will have experience working in a customer-facing role, with strong communication and problem-solving skills. ResponsibilitiesAct as the primary point of contact for client service...
-
Industrial Operations Coordinator
1 week ago
West Byfleet, Surrey, United Kingdom Mainstay Industrial Full timeAbout Mainstay IndustrialMainstay Industrial is a reputable organization seeking an Industrial Operations Coordinator to support its operations team.The ideal candidate will play a pivotal role in ensuring the timely delivery of maintenance activities and contracts. As part of our dynamic team, you will work closely with the Scheduling Manager to coordinate...
-
Fleet Operations Coordinator
3 days ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the RoleWe are seeking an experienced Fleet Operations Coordinator to join our Vehicle Fleet team. The successful candidate will be responsible for supporting all administration and coordination activities and acting as a key interface between our Head Office and Operational Teams.This is an excellent opportunity for someone with strong Administration...
-
Estate Coordinator
4 weeks ago
West Byfleet, Surrey, United Kingdom M Group Services Limited TA Waldon Telecom Full timeAbout The RoleJob SummaryM Group Services Limited T/A Waldon Telecom is seeking an experienced Estates Coordinator to join their Estates team. The successful candidate will be responsible for assisting the Estates team with the activities of the business unit.Key ResponsibilitiesGathering Project InformationMaintaining Document Control and Database...
-
Administration and Coordination Specialist
3 days ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeJob DescriptionWe are looking for an Administration and Coordination Specialist to join our Vehicle Fleet team. The successful candidate will be responsible for supporting all administration and coordination activities and acting as a key interface between our Head Office and Operational Teams.This role requires someone with strong Administration and...
-
Fleet Management Coordinator
4 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the Fleet Coordinator Role at Nexgen GroupNexgen Group is expanding its Vehicle Fleet team, responsible for managing approximately 350 vehicles for staff across the UK. We seek a skilled Fleet Coordinator to support administration and coordination activities. This role will serve as a key interface between our Head Office and Operational Teams to...
-
Event Experience Coordinator
7 days ago
West Byfleet, Surrey, United Kingdom Copora Full timeJob OverviewWe are seeking an experienced Event Experience Coordinator to support a busy event season on a six-week contract. As part of our team, you will be responsible for communicating with clients via phone and email, providing event details, confirming bookings, and addressing logistical questions.The successful candidate will work closely with...
-
Survey and Procurement Coordinator
2 days ago
West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full timeAbout the PositionWe are seeking a highly skilled Survey and Procurement Coordinator to join our team in Byfleet, working closely with our Commercial Manager to oversee the survey and procurement aspects of our new retirement developments in the division.The ideal candidate will have excellent commercial acumen in the housebuilding sector, with a strong...
-
Fleet Operations Coordinator
4 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout Fleet OperationsNexgen Group is expanding its Vehicle Fleet team to manage approximately 350 vehicles for staff across the UK.This role will support all administration and coordination activities and act as a key interface between Head Office and Operational Teams to ensure vehicles are available and drivers are properly set up and compliant.No prior...
-
Senior Proposals Coordinator
2 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the roleNexgen Group is seeking a highly skilled Senior Proposals Coordinator to join our Bids Team.This individual will support the Chief Estimator in gathering, processing and presenting key data, in our bid to win new Cleaning, Grounds Maintenance and wider Facilities Services contracts (on occasion, up to multi-million-pounds in value)Your role...
-
Swim Programme Coordinator
4 weeks ago
West Byfleet, Surrey, United Kingdom Nuffield Health Full timeSwim Programme CoordinatorNuffield HealthWe are seeking an experienced and enthusiastic Swim Programme Coordinator to join our team at Nuffield Health.About the RoleAs a Swim Programme Coordinator, you will be responsible for the management, governance, and active selling of Swim classes within the centre.You will have full responsibility and accountability...
-
Automotive Service Coordinator
6 days ago
West Byfleet, Surrey, United Kingdom Alecto Recruitment Full timeAs a prestigious main dealer, we are seeking an experienced Service Advisor to join our professional and dynamic team in West Byfleet. The successful candidate will play a pivotal role in ensuring every customer receives exceptional service from start to finish.About the Role:Handle customer bookings and service enquiries with confidence and accuracy.Provide...
-
Maintenance Operations Coordinator
1 week ago
West Byfleet, Surrey, United Kingdom Mainstay Industrial Full timeAt Mainstay Industrial, we are seeking an experienced Maintenance Operations Coordinator to join our team.The successful candidate will play a pivotal role in supporting the operations team in delivering reactive, planned, and void maintenance services.This exciting opportunity requires a proactive individual with excellent communication skills, who can...
-
Exceptional Service Experience Coordinator
1 week ago
West Byfleet, Surrey, United Kingdom Pybus Recruitment Full timeCompany Overview: Our client is an industry-leading and award-winning employer who prioritizes exceptional customer care. They strive to deliver high standards of quality workmanship while promoting continuous process improvement.Salary: The annual salary for this role ranges from £28,000 to £32,000 (dependent on experience) with bonus payments based on...
-
Facilities Management Coordinator
1 month ago
West Byfleet, Surrey, United Kingdom Build Recruitment Full timeWe are seeking a skilled Facilities Management Coordinator to support our Responsive Maintenance division. The successful candidate will be responsible for delivering planning for reactive maintenance appointments, working closely with our team to ensure efficient resource allocation and effective communication with stakeholders.Key Responsibilities:Support...
-
Customer Service Support Specialist
7 days ago
West Byfleet, Surrey, United Kingdom Copora Full timeJob DescriptionThis Customer Service Support Specialist position is ideal for someone who is passionate about delivering exceptional client experiences. You will work closely with internal teams to ensure smooth event planning and execution, and will be responsible for communicating with clients via phone and email to provide event details, confirm bookings,...
-
Fleet Operations Administrator
3 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the RoleNexgen Group is expanding its Vehicle Fleet team, responsible for managing approximately 350 vehicles across the UK.This position will provide administrative and coordination support, acting as a key interface between Head Office and Operational Teams to ensure vehicle availability and driver compliance.No prior fleet experience is required;...
-
Client Service Delivery Manager
3 days ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout UsNexgen Group is committed to delivering exceptional service to our clients. We are seeking a highly skilled Contract Administrator to join our team and play a key role in achieving this goal.We offer a competitive salary of £37,500 per annum, commensurate with experience, and a comprehensive benefits package including health insurance, pension...