Deputy General Manager

3 weeks ago

London City of, United Kingdom SSP Careers Full time

About the Role

Assistant General Manager – SSP Careers

If you have a passion for culinary experiences and travel, this is the perfect opportunity for you. We are recognized as global leaders in food travel, offering a diverse range of delectable options for every traveler.


Our partnerships include over 500 brands, featuring our unique offerings such as Upper Crust, Millie's Cookies, Café Local, and Beer House, alongside renowned franchises like M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.

As an Assistant General Manager, you will receive a competitive salary of up to £50,000 p.a. and enjoy a variety of benefits, including:

  • Discounted meals during shifts
  • Tronc system
  • Colleague discounts of up to 50%
  • Flexible working arrangements
  • Management bonus program
  • Access to digital GPs and a 24/7 helpline for you and your family
  • Wellbeing support through Retail Trust and family-friendly leave
  • Opportunities to engage with various support networks, including Neurodiversity and LGBTQ
  • Life assurance coverage
  • Apprenticeships and continuous development opportunities
  • Share incentive plan (SIP)

We are in search of a motivating Assistant General Manager to contribute to our operations. You will play a crucial role in enhancing customer service and ensuring operational excellence.

As an Assistant General Manager, your responsibilities will include:


• Demonstrating passion and commitment while supporting the Store Manager.

• Upholding the highest standards of brand quality and safety for both customers and team members.

• Inspiring the team to provide exceptional customer service and foster loyalty.

• Mentoring and training team members to help them grow and succeed.

• Exhibiting proven leadership skills and confidence in managing a team.

• Setting a benchmark for excellent service skills.

• Communicating effectively and clearly with all stakeholders.

• Being adaptable and resilient in various situations.

SSP is proud to be an equal opportunity employer, dedicated to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

Embark on an exciting journey with us.

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