Client Success Manager

3 weeks ago


Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time
Become a Key Account Manager at Bertelsmann SE & Co. KGaA

We are seeking a proactive and skilled **Key Account Manager** to enhance our team. In this pivotal role, you will oversee and cultivate essential client accounts, ensuring their supply chain requirements are fulfilled with the highest standards. Collaborating closely with clients, you will gain insights into their business goals and deliver customized solutions that optimize their supply chain processes.

Your Responsibilities
  • Oversee client relationships, profit and loss management, and service execution
  • Organize and facilitate client meetings for account evaluations
  • Assist project managers in introducing new business opportunities
  • Spot and leverage opportunities for client development and enhancement
  • Handle account escalations and lead the team effectively
Your Qualifications

We are in search of an individual with exceptional business insight and a background in customer account management. The ideal candidate should be client-focused, possess outstanding communication abilities, and demonstrate effective leadership skills.

What We Provide
  • 25 days of annual leave with the option to acquire up to an additional 5 days
  • Pension plan contributions
  • Life insurance coverage equivalent to 4 times your salary
  • Employee Assistance Program for confidential support
  • Employee Discount Program through Treats


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