Client Support Specialist
2 weeks ago
Become a vital part of a leading Logistics organization recognized globally. This role is ideal for individuals who possess exceptional communication abilities and value the stability of long-term Temporary to Permanent employment.
Working Hours: Monday - Friday, 7am - 6pm
Salary: £11.44ph
Location: Coleshill
Benefits:
- Pathway for professional advancement
- Thorough onboarding and team training
- Complimentary parking and refreshments
- Team-building initiatives and events
- Generous annual leave
- Opportunities for additional earnings through overtime
- Casual dress code in a vibrant office atmosphere
Key Responsibilities:
- Efficiently manage a range of tasks while adhering to service level agreements
- Accurately process customer orders
- Provide outstanding customer service
- Address inquiries and resolve issues promptly
- Work collaboratively with depot operations to troubleshoot problems
- Engage with clients through phone and customer relationship management systems
We are looking for candidates who possess:
- Exceptional communication and computer proficiency
- Capability to achieve targets and meet deadlines
- Strong work ethic and a collaborative mindset
- Prior experience in customer service roles
For further details, please contact Pertemps Tamworth.
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