Customer Support Specialist
3 weeks ago
Role: Customer Support Specialist
Location: Coleshill, Birmingham B46
Salary: Competitive
Benefits: 25 days of annual leave, Pension Scheme, Life Insurance
As part of our commitment to employee well-being, we offer an Employee Assistance Programme (EAP). This service connects our team members with external professionals who can assist in managing health and wellness concerns effectively.
Key Responsibilities:
- Provide exceptional support to customers, addressing inquiries and resolving issues.
- Collaborate with team members to enhance service delivery.
- Maintain accurate records of customer interactions and feedback.
Qualifications:
- Strong communication skills.
- Ability to work in a fast-paced environment.
- Customer service experience is preferred.
Join us at Trakm8 Ltd, where your contributions will make a difference in our customers' experiences.
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