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Client Support Specialist

2 months ago

Coleshill, Warwickshire, United Kingdom Pertemps Bond Full time
Customer Service Role

Are you a skilled customer service professional seeking a fresh opportunity? Our esteemed client is on the lookout for a dedicated customer service representative to become a vital part of their team on a temporary to permanent basis.

Location: To be determined
Working Hours: Monday to Friday, with flexibility between 8:00 AM and 5:00 PM
Compensation: Competitive pay based on experience

Key Responsibilities:
  • Engaging effectively with clients and business associates regarding inquiries, orders, and sales.
  • Enhancing and sustaining knowledge of products, services, and operational systems.
  • Managing a high volume of incoming calls and emails from clients.
  • Establishing and nurturing long-term relationships with clients to thoroughly understand their requirements.
  • Providing administrative assistance to sales teams across various business sectors.
Qualifications:
  • Exceptional communication skills with clients and customers.
  • A strong eagerness to learn about the industry and the company's offerings.
  • Prior experience in customer service is crucial for this position.
  • Outstanding organizational and problem-solving abilities.
For further details, please reach out to Pertemps Bond.