Customer Service Support
1 month ago
Are you interested in joining a dynamic team at one of the top 3 Logistics companies worldwide? An exciting opportunity awaits individuals with exceptional communication skills and a preference for stable long-term Temporary to Permanent positions.
Work Schedule: Monday - Friday, 7am - 6pm
Compensation: £11.44 per hour
Location: Coleshill
Benefits of working with this esteemed organization include:
- Long-term employment with opportunities for growth
- Comprehensive induction and team-based training
- Complimentary Parking and refreshments
- Engaging Team-building activities and social events (like the Summer BBQ organized by the staff social committee)
- 30 days of annual leave per year upon transitioning to a permanent contract
- Potential for additional earnings through overtime once permanent
- Relaxed dress code in a lively office environment
- Managing a varied workload efficiently and meeting customer SLAs under pressure
- Handling a diverse client base and order logging tasks
- Delivering top-notch customer service to both internal and external clients
- Operating within set timeframes
- Collaborating with depot operations to resolve issues
- Regular communication with loyal customers via phone and utilizing CRM systems for long-term issue resolution
- Have excellent communication skills and are proficient in using computer software (Microsoft Office Suite & Excel)
- Demonstrate the drive to achieve daily targets and deadlines while upholding a strong work ethic
- Previous experience in Customer Service (both face to face and office environment)
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