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Customer Service Representative
2 months ago
Job Summary:
Pertemps Bond is seeking a highly skilled Customer Service Advisor to join our team on a Temp to Perm basis. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Customer Communication: Communicate effectively with customers and business partners regarding orders, queries, and sales.
- Product Knowledge: Develop and maintain knowledge of products, services, and systems.
- Phone and Email Support: Take a large volume of phone calls and emails from customers.
- Relationship Building: Build and maintain long-term relationships with customers to fully understand their needs.
- Administrative Support: Provide administrative support to sales teams across all business lines.
Requirements:
- Communication Skills: The ability to communicate clearly with clients and customers.
- Industry Knowledge: A strong willingness to learn about the industry and company products.
- Customer Service Experience: Previous customer service experience is essential for this role.
- Organizational Skills: Excellent organisational and problem-solving skills.
About Us:
Pertemps Bond is a world leading company that values exceptional customer service and support. We are committed to providing our clients with the best possible experience.