Customer Service Representative

4 weeks ago


Coleshill, Warwickshire, United Kingdom 24-7 Recruitment Services Full time

Customer Service Advisor Role

We are seeking a skilled Customer Service Advisor to join our team at 24-7 Recruitment Services. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.

Key Responsibilities:

  • Provide timely and effective solutions to customer inquiries via phone and email
  • Track and manage orders, deliveries, and returns
  • Collaborate with the warehouse and transport teams to ensure smooth service
  • Maintain accurate records and resolve customer issues efficiently
  • Build positive relationships with clients and customers

What We Offer:

  • Competitive salary and benefits package
  • Supportive team environment with opportunities for career growth and development
  • Training and development programs to enhance your skills and knowledge

Requirements:

  • Strong communication and interpersonal skills
  • Previous experience in customer service (preferred)
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Problem-solving mindset with attention to detail


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