Service Operations Manager
4 weeks ago
As a Service Manager at Kemp Recruitment, you will be responsible for the overall service operation of our Forklift Dealership branch in Birmingham. This is a key leadership role that requires a strong technical background, excellent management and leadership skills, and a commercial outlook that drives profitable growth.
Key Responsibilities
- Maintain high levels of health and safety within the service department environments.
- Carry out service team 1-2-1 / appraisals to ensure visibility of performance and employee engagement.
- Manage a team of predominantly field-based engineers and a small office-based team.
- Ensure staff training is carried out in-line with company guidelines and employee requirements.
- Monitor and improve engineer productivity, asset upkeep, customer satisfaction, fleet spend/parts authorisations, and PM schedules.
What We Offer
- Pension plan, Life assurance, and annual Holiday entitlement.
- Opportunity to work for a highly successful company.
- Competitive salary.
About Kemp Recruitment
Kemp Recruitment is a leading recruitment agency specialising in the recruitment of skilled professionals for the Materials Handling and Forklift industries. We are committed to delivering exceptional service to our clients and candidates, and we are seeking a highly motivated and experienced Service Manager to join our team.
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