Operations Director
4 weeks ago
About the Role
We are seeking an experienced Operations Director to lead our team in Minworth/Birmingham. The successful candidate will be responsible for planning, directing, and overseeing DP World's operational policies, rules, and goals.
Key Responsibilities
- Monitoring and adhering to site Health & Safety, including equipment and use, while meeting company objectives with respect to safety, quality, delivery, cost, morale, and environment.
- Providing leadership and management direction for all local line and staff personnel consistent with the Strategic Business objectives of DP World.
- Advising and training first-line managers and staff on company policy regarding team supervision, customer interface, and interacting with staff representatives where necessary.
- Supporting the analysis, maintenance, and communication of records required by law and local governing bodies.
- Actively supporting all lean initiatives, such as 5S, standardized work, people involvement.
- Developing and improving operational processes.
- Effective communication, understanding, and response to all our customers and suppliers.
- Internal/external stakeholder management.
- Compiling data using spreadsheets and production and delivery of presentations.
- Progress tracking & report compiling.
- Effective delegation of tasks to the team, setting SMART objectives and goals.
- Ensuring order and cleanliness in areas of responsibility.
- Undertaking Disciplinary and Grievance processes, including investigations and Grievance and Disciplinary Hearings.
- KPI adherence & continuous improvement.
- Quality and Control checks.
Requirements
- Five or more years of experience in leadership roles.
- Excellent leadership skills, with steadfast resolve and personal integrity.
- Understanding of advanced business planning.
- Solid grasp of data analysis and performance metrics.
- Ability to diagnose problems quickly and foresee potential issues.
About DP World
DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
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