Compliance Manager

4 weeks ago

Coleshill, Warwickshire, United Kingdom sk:n Clinics Full time
Compliance Lead Job Description

We are seeking a highly skilled Compliance Lead to join our team at sk:n Clinics. This is a full-time, permanent role that will play a critical part in ensuring we maintain the highest clinical and operational standards across our clinic network.

This role will report into the Director of Governance and Risk Management and will be based in our support office in Coleshill. The successful candidate will have a strong background in compliance, governance, and risk management, with experience of working in a similar role within the private healthcare or aesthetic/cosmetic sectors.

The Compliance Lead will be responsible for supporting the delivery of high standards of clinical governance, compiling and updating our company compliance framework, and driving improvement through the business in areas of compliance, data protection, and health and safety.

Key responsibilities will include managing the CQC, HIS, and HIW compliance of registered manager applications, supporting clinics and managers to understand CQC, HIS, and HIW standards, and preparing for CQC, HIS, and HIW inspections. The successful candidate will also be responsible for conducting risk assessments on new sites and managing health and safety processes.

We are looking for a candidate with a positive disposition and a 'can-do' attitude, who is able to balance big picture and detail-oriented tasks. The successful candidate will be able to use all information at their disposal to make assessments of risk and will be able to self-manage daily tasks based on importance and urgency.

The Compliance Lead will also be responsible for ensuring all health and safety policies, procedures, rules, and regulations are adhered to and are regularly reviewed to ensure they are fit for purpose. This will involve acting as the company's Information Governance Lead to ensure that all policies and procedures adhere to the General Data Protection Regulations.

We are looking for a candidate with a strong background in compliance, governance, and risk management, with experience of working in a similar role within the private healthcare or aesthetic/cosmetic sectors. The successful candidate will have a qualification in a related field, such as Law, Nursing, Medicine, Health & Safety, or Human Resources, and will be proficient in the use of Microsoft Office programmes, including word processing and Excel.

The Compliance Lead will be responsible for providing regular reports of compliance, audit results, and updates to be used in executive board meetings and chair meetings. We are looking for a candidate who is able to communicate well with the wider team to understand how to improve efficiencies and who is able to handle sensitive/business critical data with integrity and discretion.

Key Requirements:

  • Educated to degree level or holds minimum of two years' experience within a quality or compliance role.
  • Qualification in a related field – such as Law, Nursing, Medicine, Health & Safety or Human Resources.
  • Proficient in use of Microsoft Office programmes, including word processing/formatting to a high-quality finish, and use of Excel (or equivalent) to manage, sort and analyse data.
  • Has experience in completing audits and ideally an understanding of the UK regulatory framework for independent medical care.
  • Skilled in report writing, policy production and trend analysis.
  • Understanding of the UK's data protection laws.
  • Proficient at taking and preparing meeting agendas and minutes.

Desirable Requirements:

  • Previous experience of working within the Private Healthcare or Aesthetic/Cosmetic sectors.
  • Understanding of medical terminology.
  • Ability to travel to England, Scotland and Wales to sites to support inspections (with adequate notice).
  • Experience with 'E-Clinic' system and previous experience of using incident management systems.

Key Behaviours/Attributes:

  • Positive disposition and a 'can-do' attitude: compliance teams should look to facilitate safely rather than block action and act as a problem solver for the Business.
  • Completer-finisher, needs to see tasks through to completion.
  • Able to balance big picture and detail-oriented tasks.
  • Has ability to use all information at their disposal to make assessments of risk and is able to self-manage daily tasks based on importance and urgency.
  • Able to build rapport quickly and influence behaviour, and confident to challenge and question.
  • Is driven to improve and develop and communicates well with the wider team to understand how to improve efficiencies.
  • Able to handle sensitive/business critical data with integrity and discretion.

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