Service Operations Manager

3 weeks ago


Coleshill, Warwickshire, United Kingdom Kemp Recruitment Full time

About the Service Manager Role

As a Service Manager at Kemp Recruitment, you will be responsible for the day-to-day operations of our depot's service department. This includes managing a team of field-based engineers and a small office-based team, ensuring high levels of health and safety, and maintaining strong relationships with customers.

Key Responsibilities

  • Maintain high levels of health and safety within the service department environments
  • Carry out service team 1-2-1 / appraisals to ensure visibility of performance and employee engagement
  • Manage engineer productivity, asset upkeep, customer satisfaction, fleet spend/parts authorisations, and PM schedules
  • Ensure staff training is carried out in-line with company guidelines as well as employee requirements

Requirements

  • A technical background from within Materials Handling or similar
  • Organised and driven individual with previous management and leadership experience
  • Ability to motivate and organise teams and individuals while promoting communication and performance
  • Commercial outlook and mindset which facilitates profitable growth of the service operation and wider depot

What We Offer

  • Pension plan, Life assurance, and annual Holiday entitlement
  • Opportunity to work for a highly successful company
  • Competitive salary

How to Apply

Please reply to this advert with an up-to-date copy of your CV or call Anja at Kemp Recruitment on 0330 440 2323 for further information.



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