Account Director

6 days ago

Coleshill, Warwickshire, United Kingdom Arvato Full time £50,000

Job Summary

Arvato is seeking an experienced and proactive Key Account Manager to take ownership of client relationships from inception to successful delivery, ensuring alignment with their business objectives and driving profitability.

About the Role

  • Take commercial ownership of client relationships, overseeing profit and loss and ensuring pricing and profitability align with financial targets.
  • Provide oversight of service delivery and operations, monitoring service level agreement adherence, key performance indicator variance, and client satisfaction surveys.
  • Prepare and lead monthly and quarterly business reviews, chairing client meetings as needed.
  • Collaborate with internal stakeholders to support project management for new business introductions or client projects.
  • Drive account evolution and growth through strategic planning and identifying opportunities for additional solutions.
  • Proactively identify and address risks and issues, developing mitigation plans and contingencies as needed.
  • Manage and resolve account escalations in a timely manner.
  • Lead and develop a high-performing team dedicated to client success.

About You

  • Proven track record in customer account management, with a focus on resolving complaints and improving solutions.
  • Strong business acumen and strategic thinking abilities.
  • Exceptional communication skills, both verbal and written.
  • Demonstrated leadership experience, with a track record of developing and motivating teams.
  • Customer-centric mindset with a passion for building and maintaining relationships.
  • Proficiency in project management and problem-solving.

What We Offer

  • 25 days annual leave with the option to purchase up to an additional 5 days.
  • Pension contribution.
  • A life assurance policy that pays out 4 x Salary.
  • Employee Assistance Programme that provides you with confidential support, information, and advice to help you.
  • Employee Discount Scheme through Treats.
  • Free car parking.

  • Project Director

    6 days ago

    Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking a highly skilled and experienced Project Director to join our team at Bertelsmann SE & Co. KGaA. As a key member of our organization, you will be responsible for designing, implementing, and managing complex supply chain management solutions for our clients and managing site-wide projects for the healthcare industry.Your Key...

  • Project Director

    4 days ago

    Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking a highly skilled and experienced Project Director to join our team at Bertelsmann SE & Co. KGaA. As a key member of our organization, you will be responsible for designing, implementing, and managing complex supply chain management solutions for our clients and managing site-wide projects for the healthcare industry.Your Key...

  • Solutions Design Manager

    5 days ago

    Coleshill, Warwickshire, United Kingdom Stok UK Full time

    About the RoleWe are seeking a talented and experienced Solutions Design Manager to join our dynamic team at Stok UK.Key ResponsibilitiesDevelop and implement innovative logistics solutions that meet the needs of our clients.Work closely with cross-functional teams to design, plan, and execute logistics strategies that enhance operational efficiency and...

  • Logistics Solutions Manager

    3 weeks ago

    Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Salary: c£50k Location: Hams Hall Bertelsmann SE & Co. KGaA is a prominent provider of cutting-edge supply chain solutions, committed to enhancing operational effectiveness and delivering outstanding service to our clients. We are in search of a skilled and seasoned Logistics Solutions Manager to become a vital part of our innovative team. In the role...

  • Supply Chain Manager

    4 days ago

    Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking a highly skilled and experienced Project Director to join our team at Bertelsmann SE & Co. KGaA. As a key member of our organization, you will be responsible for designing, implementing, and managing complex supply chain management solutions for our clients and managing site-wide projects for the healthcare industry.Your Key...

  • Supply Chain Manager

    6 days ago

    Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking a highly skilled and experienced Project Director to join our team at Bertelsmann SE & Co. KGaA. As a key member of our organization, you will be responsible for designing, implementing, and managing complex supply chain management solutions for our clients and managing site-wide projects for the healthcare industry.Your Key...

  • Lead Cost Consultant

    5 days ago

    Coleshill, Warwickshire, United Kingdom Bachy Soletanche Full time

    Lead Cost ConsultantFunction: SB3 – HS2Role Level: Reports to: Senior Quantity Surveyor or Commercial DirectorLocation: Site Based – HS2 Area North, West MidlandsRole Objective: To enhance profitability and minimize risks for the organization by recognizing and capitalizing on commercial prospects within contractual agreements.Key Interfaces: Internal:...

  • Lead Cost Consultant

    4 days ago

    Coleshill, Warwickshire, United Kingdom Bachy Soletanche Full time

    Lead Cost ConsultantFunction: SB3 – HS2Role Level: Reports to: Senior Quantity Surveyor or Commercial DirectorLocation: Site Based – HS2 Area North, West MidlandsRole Objective: To enhance profitability and minimize risk for the organization by recognizing and utilizing commercial prospects within contractual agreements.Key Interfaces: Internal:...

  • Lead Cost Consultant

    4 weeks ago

    Coleshill, Warwickshire, United Kingdom Bachy Soletanche Full time

    Lead Cost ConsultantFunction: SB3 – HS2Role Level: Reports to: Senior Quantity Surveyor or Commercial DirectorLocation: Site Based – HS2 Area North, West MidlandsRole Objective: To enhance profitability and minimize risks for the organization by recognizing and capitalizing on commercial prospects within contractual agreements.Key Interfaces: Internal:...

  • Lead Cost Consultant

    3 weeks ago

    Coleshill, Warwickshire, United Kingdom Bachy Soletanche Full time

    Lead Cost ConsultantFunction: SB3 – HS2Role Level: Reports to: Senior Quantity Surveyor or Commercial DirectorLocation: Site Based – HS2 Area North, West MidlandsRole Objective: To enhance profitability and minimize risk for the organization by recognizing and utilizing commercial prospects within contractual agreements.Key Interfaces: Internal:...

  • Accounts Administrator

    3 months ago

    Coleshill, United Kingdom ESM Branding Ltd Full time

    ESM Branding are on the look out for an Accounts Administrator to join the team for a part time role! We expect this role will be for approx 10-15 hours per week but can be discussed and we are flexible on this. You will be responsible for issuing sales invoices, managing purchase invoices, bank reconciliations and compiling management accounts for the...

  • Trainee Management Accountant

    3 months ago

    Coleshill, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have an opportunity for a Trainee Management Accountant to join our team within Vistry South Central Midlands, at our Coleshill office. As our Trainee Management Accountant, you will be responsible for supporting the Finance team and using the core financial systems, which are COINS, Anaplan and Microsoft Excel. This is a...

  • Finance Director

    6 days ago

    Coleshill CP, United Kingdom Vistry Group PLC Full time

    About the RoleWe are seeking a highly skilled and experienced Finance Director to join our team at Vistry Group PLC. As a key member of our leadership team, you will play a critical role in driving the financial performance of our region and supporting our Managing Director in achieving our business objectives.Key ResponsibilitiesDevelop and Implement...

  • Finance Director

    5 days ago

    Coleshill CP, United Kingdom Vistry Group PLC Full time

    About the RoleWe are seeking a highly skilled and experienced Finance Director to join our team at Vistry Group PLC. As a key member of our leadership team, you will play a critical role in driving the financial performance of our region and supporting our Managing Director in achieving our business objectives.Key ResponsibilitiesDevelop and Implement...

  • Solutions / Tender Design Manager

    1 month ago

    Coleshill, United Kingdom Bertelsmann SE & Co. KGaA Full time

    . Salary: c£50k Location: Hams Hall Arvato is a leading provider of innovative supply chain solutions, dedicated to optimising operational efficiency and delivering exceptional service to our clients. We are seeking a talented and experienced Solutions Design Manager to join our dynamic team. As a Solutions Design Manager, you will be responsible...

  • Senior Quantity Surveyor

    2 months ago

    Coleshill, United Kingdom Bachy Soletanche Full time

    JOB TITLE Senior Quantity Surveyor FUNCTION SB3 – HS2 ROLE LEVEL Reports to: Managing Quantity Surveyor or Commercial Manager LOCATION Site Based – HS2 Area North, West Midlands ROLE PURPOSE: To maximise profit and minimise risk for the company by identifying and using commercial opportunities under contract INTERFACES Internal: Commercial and...

  • Senior Manager, Sustainability

    1 week ago

    Coleshill, United Kingdom Auria Solutions Full time

    Description   Issued by: Approved by: Issue date: Job Description   Department:Sustainability Management Job Title:Senior Manager Scope 3, Communications & Head of Sustainability EU Reports to:Global Director for Sustainability Appraised by:Chief Sustainability Officer & EVP EU Start Date:enter start date  Departmental Chart with report...

  • Assistant Planner

    2 months ago

    Coleshill, Warwickshire, United Kingdom Vistry Group PLC Full time

    In a Nutshell…We have an exciting opportunity for an Assistant Planner to join our team within Vistry South West Midlands, at our office in Coleshill. As our Assistant Planner, you will appraise new development opportunities; implement strategies to achieve planning for housing sites; assist in securing planning permissions which meet the requirements of...