Healthcare Practice Administrator

3 weeks ago

Basildon, Essex, United Kingdom Laindon Medical Group Full time
About the Role

Laindon Medical Group is seeking a skilled healthcare practice administrator to oversee our operations on a full-time basis, working hours per week across five days.

The primary duties of this position include:

  • Overall management of the daily operations of the practice.
  • Leading primary care services to ensure compliance with regulatory and contractual obligations while maintaining financial health.
  • Providing effective leadership grounded in comprehensive knowledge of business management, finance, strategic planning, and human resources, including recruitment.
  • Fostering innovation and modernization within the practice.
  • Meeting the reporting obligations of the partnership and adhering to local and national KPIs and contracts.
  • Coordinating and directing the operational delivery of services, engaging with staff, patients, and local stakeholders.
  • Analyzing and presenting data to monitor quality metrics.
  • Representing the practice at local meetings and reporting back to partners.
  • Effectively managing all personnel.
  • Developing strong partnerships with other organizations to enhance practice services.
  • Ensuring the security, maintenance, and insurance of the premises and equipment.
  • Guaranteeing compliance with all Health & Safety at Work regulations.
  • Managing financial aspects, including income, expenditures, and accounts, while preparing financial reports for partners.
  • Implementing and maintaining operational systems as directed by the partners.
  • Overseeing patient inquiries and suggestions, including managing the practice's complaints procedure.
  • Updating the practice's informational materials and online presence.
  • Managing practice publicity and health education initiatives.
  • Overseeing the management of the practice's computer systems, including maintenance and upgrades.
  • Ensuring compliance with data protection regulations.
  • Preparing business plans and annual reports as directed by the partners.
About the Candidate

If you are an experienced healthcare practice administrator seeking a new opportunity, we encourage you to consider this role. Ideal candidates should possess the following qualifications and skills:

  • A relevant qualification in business management or equivalent experience.
  • Thorough and current knowledge of employment legislation, along with experience managing a diverse workforce.
  • Strong background in HR, facilities management, IT, and complaint resolution.
  • Previous experience in leadership and personnel management, preferably in a healthcare environment.
  • Experience in financial oversight and management.
  • Ability to articulate a vision and adapt to NHS targets and business planning while staying informed of legislative and contractual changes.
  • Self-motivated with a proactive, solution-oriented mindset.
  • Capability to develop, implement, and institutionalize policies, procedures, and guidelines.
  • Experience in dynamic environments, with a capacity to manage regular changes.
  • Excellent organizational, management, planning, IT, and communication skills.
  • Ability to effectively implement and manage change.
  • Competence in identifying training and development needs for oneself and others, along with experience in staff appraisal.
About Us

We provide care for 18,500 adults and children across West Basildon and beyond. Our clinical team comprises 4 GP partners and 5 GPs, working alongside advanced nurse practitioners, practice nurses, healthcare assistants, social prescribers, care coordinators, and our in-house pharmacy team. The health and well-being of our patients is central to our mission. We aim to deliver an accessible, friendly, evidence-based, and compassionate service. By addressing the holistic needs of individuals, we utilize the appropriate professionals from our extensive multidisciplinary team to tackle presented issues. We take pride in addressing medical, physical, psychological, and social aspects of care. As a practice committed to ongoing clinical excellence, we are dedicated to training the next generation of competent clinicians. We are a thriving and progressive training hub supporting various healthcare professionals through their academic and clinical education.

Disclosure and Barring Service Check

Please note that this position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, necessitating a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

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