Deal Desk Specialist

2 weeks ago


London, Greater London, United Kingdom Hibob Full time

About HiBob

HiBob is a leading provider of HR software solutions for modern, mid-size businesses. Our intuitive and data-driven platform empowers HR and managers to connect, engage, develop, and retain top talent. With over 3000 clients globally, including renowned companies like Monzo, Happy Socks, Fiverr, and VaynerMedia, HiBob is transforming the way organizations manage their people.

Our Culture

At HiBob, we believe in fostering a vibrant and inclusive work environment where everyone feels valued and empowered. We encourage collaboration, innovation, and personal growth. Our commitment to diversity ensures that our workforce reflects the communities we serve.

The Role: Deal Desk Specialist - SaaS Order Management

We are seeking a highly organized and detail-oriented Deal Desk Specialist to join our growing team. In this role, you will play a crucial part in ensuring smooth and efficient order processing for our SaaS solutions. You will collaborate with sales, customer success, and finance teams to ensure timely delivery and client satisfaction.

Responsibilities:

  • Process and manage customer orders for our SaaS products.
  • Collaborate with the sales team to gather order details and requirements.
  • Prepare and send accurate order confirmations and invoices.
  • Track order status and communicate updates to stakeholders.
  • Resolve any order-related issues or discrepancies promptly.
  • Maintain accurate records of all orders and transactions.

Qualifications:

  • Proven experience in order management, preferably within the SaaS industry.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and as part of a team.

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