Senior Deal Desk Analyst

2 weeks ago

London, Greater London, United Kingdom Box Full time

About Box

Box is a leading provider of cloud content management solutions, empowering businesses to work together more effectively. Our mission is to power how the world works together, and we're seeking a highly skilled professional to join our team as a Senior Deal Desk Analyst.

Job Summary

We're looking for a detail-oriented and analytical individual to manage the Deal Desk queue for our EMEA business. As a Senior Deal Desk Analyst, you will be responsible for prioritizing inbound requests, assisting the Sales team with quote generation and pricing requests, and ensuring accurate opportunity records. You will also play a key role in enabling our Sales organization on deal operations best practices and corporate policies.

Key Responsibilities

  • Manage the Deal Desk queue for the EMEA business, prioritizing inbound requests accordingly
  • Assist the Sales team with quote generation, pricing/discounting requests, and custom contract support
  • Enable our Sales organization on deal operations best practices and corporate policies
  • Act as the data steward on behalf of our field Sales teams, ensuring accurate opportunity records
  • Govern our approval workflows and delegation configuration
  • Perform ad-hoc analysis in support of the Sales or broader GTM Operations organization
  • Coordinate and lead deal reviews among supporting internal functions (Technical Accounting, Order Management, Billing & Legal)
  • Participate in weekly forecasting & quarter-end closing calls
  • Partner with the Enterprise Systems team on quote-to-cash tooling improvements
  • According to business need, grow and manage the EMEA Deal Desk team

Requirements

  • 3-4 years of deal desk experience, B2B SaaS experience preferred
  • Familiarity with B2B SaaS deal structuring, such as Enterprise License Agreements (ELAs)
  • Salesforce and Apttus experience required, admin experience a plus
  • Proven ability to build strong, cross-functional working relationships with Sales and internal stakeholders
  • Excellent organization, attention to detail, and ability to prioritize effectively
  • Basic knowledge of BI tools a plus (e.g. Tableau, Excel)
  • People management experience preferred, or appetite to become a people manager
  • Strong business acumen and problem-solving ability
  • Comfortable working in a dynamic, fast-paced environment
  • Excellent oral and written communications skills
  • BA/BS degree in Operations, Finance, Business, or Economics

What We Offer

Box offers a comprehensive benefits package, including pension, medical, and dental coverage. We also provide a robust wellness program, including 25 days of vacation (plus your birthday off) and subsidized gym membership. Our EMEA HQ office is located in the impressive White Collar Factory on Old Street.

Equal Opportunity Employer

Box is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

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