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Senior Deal Desk Analyst
2 months ago
We are seeking a highly skilled Sales Process Manager to join our team at Databricks Inc. as a Senior Deal Desk Analyst. This is a pivotal role in streamlining the deal management and approval processes across global markets.
Key Responsibilities- Deal Structuring and Approval: Serve as a trusted advisor to the sales team, ensuring that the structure of offers aligns with both Databricks' strategic goals and customer needs.
- Operational Efficiency: Play a key role in scaling the Deal Desk operation in line with Databricks' growth in customers, products, and contractual complexity.
- Communication and Collaboration: Actively communicate deal statuses and critical updates to sales management, ensuring transparency and timely information flow for strategic decision-making.
- Compliance and Risk Management: Conduct meticulous reviews of order forms to ensure completeness, accuracy, and compliance with company policies and legal standards.
- Process Improvement: Engage in the testing and implementation of new Configure, Price, and Quote (CPQ) applications, providing feedback and insights to optimise these tools for operational efficiency.
- Revenue Recognition and Compliance: Ensure that all deals adhere to recognized revenue recognition principles and are compliant with the Sarbanes-Oxley Act (SOX) regulations.
- Internal Collaboration: Collaborate with various internal teams, including Legal, Finance, Order Management, and others, to align deals with internal processes, legal requirements, and corporate objectives.
- Strong Experience: Strong experience in Deal Desk, Sales Operations, or Contract Operations/Management.
- Industry Knowledge: In-depth understanding of software and services licensing, terminology, and contractual workflows.
- Technical Skills: Proficiency in SFDC and CPQ tools.
- Adaptability: Proven ability to adapt to new technologies and processes, ensuring team enablement.
- Process Improvement: Track record of improving processes, SLAs, and contributing to systematic automation.
- Soft Skills: Excellent negotiation, project management, and cross-functional collaboration skills.
- Analytical Skills: Strong analytical skills to interpret sales data and market trends.
- International Experience: Experience in international deal handling and understanding global market dynamics.
- Leadership Skills: Ability to mentor team members and contribute to team development.
- Education: Bachelor's degree in Business or a related field.
