Deal Desk Manager

2 months ago

London, Greater London, United Kingdom Celonis SE Full time

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.


The Team:

The Deal Desk Managers are responsible for facilitating major cloud subscription transactions with our biggest customers, leading the contracting process and facilitating communication between all the teams involved in order to ensure that deals are in line with Celonis standards.


The Role

As a Deal Desk Manager you will be responsible for partnering as a trusted advisor with the sales, legal, and finance teams, as well as with Senior Management throughout the deal process.


The work you'll do:

  • Partner in a trusted adviser capacity to senior Sales Leadership, sales community and other internal stakeholders
  • Provide thought leadership to develop innovative deal structures, manage risk within the contractual terms and structure and educate the sales team on our latest product bundles and offerings
  • Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
  • Independently scope and execute project work with minimum oversight to meet goals identified by Management
  • Partner with product teams on optimal pricing models and strategies for new products and bundled solutions
  • Collaborate with Sales leadership to effectively coordinate and manage month and quarter end deal closure
  • Review and vet complex deals on behalf of Strategic Business Practices Management
  • Develop relevant cross-functional relationships to understand products, competition, and the competitive market
  • Create sales enablement materials to train Sales on best practices for product pricing and positioning
  • Work closely with Finance, Legal and Operations department to optimize contract terms and close deals
  • Demonstrate a strong understanding of our customers and how they use Salesforce products
  • Ensure compliance with internal controls
  • Ensure timely delivery of compliant and commercially sound offers with the Account Executives
  • Handle day-to-day transactional deal pricing requests
  • Act as the final approver for all revenue contracts before they are accepted by the Company

The qualifications you need:

  • University Degree in Business, Law, Economics or similar
  • Relevant working experience (3-7 years) in contract negotiation, Cloud/SaaS Business, Sales Operations, Deal Desk or comparable fields
  • Deep understanding of contractual concepts and familiarity with standard legal terms
  • Clear business focus, thriving for commercially beneficial outcomes ("deal making attitude")
  • Ability to identify problems and discrepancies, independently perform research and analysis of causes, and recommend corrective actions
  • Collaborative style with the ability to communicate clearly and precisely on technical and operational issues
  • Must be detail and results-oriented with an ability to work in a cross-functional, fast-paced, and constantly evolving environment
  • Ability to evaluate priorities and multi-task accordingly, while keeping others apprised of status with respect to deadlines
  • Excellent written and verbal communication skills in English (German, French, Spanish & Italian as a plus)


What Celonis can offer you:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (, , , , , and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Join us as we make processes work for people, companies and the planet.



Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Strategic Deal Desk Manager

    2 weeks ago

    London, Greater London, United Kingdom Snyk Full time

    Snyk's Mission: Empowering Developers to Build Securely At Snyk, we believe that a secure digital world starts with developers. Our mission is to make the world a more secure place by empowering developers to build fast and stay secure. We do this by providing a developer-first security platform that helps teams find, prioritize, and fix vulnerabilities in...

  • Strategic Deal Desk Manager

    4 days ago

    London, Greater London, United Kingdom Snyk Full time

    Snyk's Mission: Empowering Developers to Build Securely At Snyk, we believe that a secure digital world starts with developers. Our mission is to make the world a more secure place by empowering developers to build fast and stay secure. We do this by providing a developer-first security platform that helps teams find, prioritize, and fix vulnerabilities in...

  • Manager, Deal Desk

    4 weeks ago

    London, Greater London, United Kingdom Smartsheet Full time

    Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries – so for us changing the way the world works is all in a day's work.The Deal Manager is responsibleforsupporting the Global Sales teams with...

  • Deal Desk Expert

    2 weeks ago

    London, Greater London, United Kingdom ALTERYX Full time

    About the RoleWe're seeking a highly skilled and detail-oriented Deal Desk Specialist to join our team at Alteryx. As a key member of our sales operations team, you will play a critical role in supporting our high-performing sales team and driving business outcomes.Key ResponsibilitiesQuote-to-Order Cycle Support: Provide expert guidance and support to the...

  • Deal Desk Specialist

    5 hours ago

    London, Greater London, United Kingdom Hibob Full time

    About HibobHibob is a leading provider of human resources information systems (HRIS) for mid-size businesses. Our platform is designed to help companies manage their people, giving HR and managers the tools they need to connect, engage, develop, and retain top talent.Our MissionWe're committed to being proactive in creating a workplace where everyone can...

  • Deal Desk Specialist

    7 hours ago

    London, Greater London, United Kingdom Hibob Full time

    About HibobHibob is a leading provider of human resources information systems (HRIS) for mid-size businesses. Our platform is designed to help companies manage their people, giving HR and managers the tools they need to connect, engage, develop, and retain top talent.Our MissionWe're committed to being proactive in creating a workplace where everyone can...

  • Senior Deal Desk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Databricks Full time

    About the RoleWe are seeking a highly skilled Senior Deal Desk Analyst to join our International Deal Desk team at Databricks. As a key member of our team, you will play a pivotal role in streamlining the deal management and approval processes across global markets.Key ResponsibilitiesManage the end-to-end sales cycle, from structuring and approval to...

  • Senior Deal Desk Analyst

    2 weeks ago

    London, Greater London, United Kingdom Box Full time

    About BoxBox is a leading provider of cloud content management solutions, empowering businesses to work together more effectively. Our mission is to power how the world works together, and we're seeking a highly skilled professional to join our team as a Senior Deal Desk Analyst.Job SummaryWe're looking for a detail-oriented and analytical individual to...

  • Deal Desk Analyst

    3 weeks ago

    London, Greater London, United Kingdom Medallia Full time

    Overview:Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens, and residents.We are more than a software company. We want to be known as a company that does the...

  • Senior Deal Desk Analyst

    1 month ago

    London, Greater London, United Kingdom Databricks Full time

    SLSQ225R613As a Senior Deal Desk Analyst on the International Deal Desk team at Databricks, you will play a pivotal role in streamlining the deal management and approval processes across global markets. Your expertise in the B2B technology/software space will be crucial in supporting Account Executives and Sales Leaders across a vast portfolio of deals. This...

  • Strategic Deal Desk Lead

    4 days ago

    London, Greater London, United Kingdom Snyk Full time

    About SnykSnyk is a developer security platform that empowers development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure. Our mission is to make the world a more secure place by enabling developers to develop fast and stay secure.Our OpportunityWe are seeking a seasoned professional to...

  • Strategic Deal Desk Lead

    5 days ago

    London, Greater London, United Kingdom Snyk Full time

    About SnykSnyk is a developer security platform that empowers development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure. Our mission is to make the world a more secure place by enabling developers to develop fast and stay secure.Our OpportunityWe are seeking a seasoned professional to...

  • Senior Deal Desk Analyst

    6 days ago

    London, Greater London, United Kingdom Databricks Inc. Full time

    About the RoleWe are seeking a highly skilled Sales Process Manager to join our team at Databricks Inc. as a Senior Deal Desk Analyst. This is a pivotal role in streamlining the deal management and approval processes across global markets.Key ResponsibilitiesDeal Structuring and Approval: Serve as a trusted advisor to the sales team, ensuring that the...

  • Senior Deal Desk Analyst

    4 days ago

    London, Greater London, United Kingdom Databricks Inc. Full time

    About the RoleWe are seeking a highly skilled Sales Process Manager to join our team at Databricks Inc. as a Senior Deal Desk Analyst. This is a pivotal role in streamlining the deal management and approval processes across global markets.Key ResponsibilitiesDeal Structuring and Approval: Serve as a trusted advisor to the sales team, ensuring that the...

  • Senior Deal Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Smartsheet Full time

    Smartsheet is seeking a seasoned Senior Deal Desk Specialist to join their Finance Operations team. This role involves collaborating with various departments to ensure deals are structured and negotiated properly. The position reports to the Senior Deal Desk Manager and can be based remotely.Key Responsibilities:Act as a trusted advisor to the Sales Teams,...

  • Deal Desk

    3 days ago

    London, Greater London, United Kingdom Medallia Full time

    About MedalliaMedallia is a leading software company that specializes in Experience Management. Our award-winning platform, Medallia Experience Cloud, is a pioneer in understanding and managing experiences for various stakeholders.We are committed to creating a culture that values every person and every experience. Our global workforce is the driving force...

  • Deal Desk

    3 days ago

    London, Greater London, United Kingdom Medallia Full time

    About MedalliaMedallia is a leading software company that specializes in Experience Management. Our award-winning platform, Medallia Experience Cloud, is a pioneer in understanding and managing experiences for various stakeholders.We are committed to creating a culture that values every person and every experience. Our global workforce is the driving force...

  • Hyperscaler Deals Desk Lead

    2 months ago

    London, Greater London, United Kingdom Emerge 360, Inc Full time

    Emergeis a collection of people who care deeply about working together to solve ourclients' consulting, staffing, and managed service's needs. Our company'svalues embody the excellence and drive we provide our clients. We valueauthenticity, personal connections, and the power of people to change thefuture of business. We make a difference by solving...

  • Deal Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Hibob Full time

    About HiBob HiBob is a leading provider of HR software solutions for modern, mid-size businesses. Our intuitive and data-driven platform empowers HR and managers to connect, engage, develop, and retain top talent. With over 3000 clients globally, including renowned companies like Monzo, Happy Socks, Fiverr, and VaynerMedia, HiBob is transforming the way...

  • Deal Desk Strategy and Pricing Manager

    3 weeks ago

    London, Greater London, United Kingdom Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryDevelopment & StrategyJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across...