Research and Administration Officer

19 hours ago


Winchester, Hampshire, United Kingdom Winchester Youth Counselling Full time
About the Role

We are seeking a highly organized and detail-oriented Research and Administration Officer to join our team at Winchester Youth Counselling, a mental health charity. As the first point of contact for many children, young people, and their families seeking counselling services, you will provide crucial administrative support to our team of counsellors.

**Key Responsibilities:**

  • Provide administrative support to our team of counsellors, including managing schedules, coordinating appointments, and maintaining accurate records.
  • Work closely with the Operations Manager to create and synchronize processes for tracking clinical and non-clinical outcomes to help evaluate and improve the performance of the charity.
  • Conduct research to aid the charity in its mission and vision, including analyzing data and identifying trends.
  • Assist the Senior Management Team with project-based work, including reviewing and updating organizational policies and key documents.
  • Collaborate with the Fundraising and Partnerships team to research, plan, and execute effective community engagement work.

Requirements

  • Strong research and analytical skills, with the ability to analyze data and identify trends.
  • Excellent organizational skills, with the ability to prioritize workload effectively and manage multiple tasks simultaneously.
  • Great communication skills, both written and verbal, with a friendly and approachable manner.
  • Ability to work independently and as part of a team, with a strong commitment to data protection and confidentiality.
  • Proficiency in IT, including Microsoft Office Suite (Word, Excel, Outlook).

About Winchester Youth Counselling

At Winchester Youth Counselling, our mission is to provide counselling, therapy, and mental health support to young people aged 11-25 in Winchester, as well as support and advice for parents and families. We offer a range of services, including one-to-one counselling, walk and talk, and nature therapy sessions, as well as a youth drop-in service in Winchester City Centre.

We are a small organization with a big impact, and we are committed to making a difference in the lives of young people in our community. If you are passionate about mental health and want to make a difference, we encourage you to apply for this exciting opportunity.



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