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Research and Administration Officer
2 months ago
We are seeking a highly organized and detail-oriented Research and Administration Officer to join our team at Winchester Youth Counselling, a mental health charity. As the first point of contact for many children, young people, and their families seeking counselling services, you will provide crucial administrative support to our team of counsellors.
**Key Responsibilities:**
- Provide administrative support to our team of counsellors, including managing schedules, tracking clinical and non-clinical outcomes, and creating processes for evaluating and improving performance.
- Work closely with the Operations Manager to develop and implement effective tracking systems and processes.
- Conduct research to aid the charity in its mission and vision, including identifying opportunities for growth and improvement.
- Assist the Senior Management Team with project-based work, including reviewing and updating organisational policies and key documents.
Requirements
To be successful in this role, you will need:
- Strong research and analytical skills, with the ability to collect and analyze data to inform decision-making.
- Excellent organisational skills, with the ability to prioritize workload effectively and manage multiple tasks simultaneously.
- Great communication skills, both written and verbal, with a friendly and approachable manner.
- A strong commitment to data protection and confidentiality, with the ability to maintain confidentiality and handle sensitive information.
- Proficiency in IT, including Microsoft Office Suite (Word, Excel, Outlook).
- Experience working in a charity or similar environment is desirable but not essential.
About Winchester Youth Counselling
At Winchester Youth Counselling, our mission is to provide counselling, therapy, and mental health support to young people aged 11-25 in Winchester, as well as support and advice for parents and families. We offer a range of services, including one-to-one counselling, walk and talk, and nature therapy sessions, as well as a youth drop-in service in Winchester City Centre. We are committed to making a positive impact on the mental health and wellbeing of young people in our community.
