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Marketplace Growth Specialist

2 months ago

Manchester, United Kingdom Amazon Full time
About the Role

We are seeking a highly motivated and experienced Marketplace Consultant to join our team at Amazon. As a Marketplace Consultant, you will be responsible for working with a portfolio of 12-14 medium to large-sized businesses on Amazon, providing strategic advice and guidance to help them grow and succeed on the platform.

Key Responsibilities
  • Manage a portfolio of 12-14 Selling Partners to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools, and processes.
  • Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals, and provide strategic recommendations to maximize the sellers' potential.
  • Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio, using key metrics to guide your work and uncover hidden areas of opportunity.
  • Identify, qualify, and engage with prospective Selling Partners for SAS based on a clear understanding of our Selling Partners and their needs.
  • Understand and utilize CRM tools, such as Salesforce, to track all pertinent account information and sales progress.
  • Prepare and deliver business reviews to your clients.
  • Develop a thorough understanding of the Amazon Marketplace ecosystem.
  • Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.
Requirements
  • BA/BSc degree or equivalent experience, including 1+ years of sales or account management experience in E-commerce, retail technology, SaaS, or software.
  • Strong analytical skills, including Microsoft Excel.
  • Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
  • A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements.
  • Superior communication and presentation skills.
  • Ability to thrive in an ambiguous environment.
  • Ability to work in a complex, cross-functional team environment, chasing down and following up on dependencies, mitigating risks, and escalating when necessary.
  • High attention to detail and the management of multiple, competing priorities simultaneously.
  • Sound business judgment, proven ability to influence others.
  • Experience using CRM tools, such as Salesforce.
  • Creative, takes initiative, and can constructively advocate on behalf of the customer.
About Amazon

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.